Terrible experience.Please do not order…
Terrible experience.Please do not order here we have been waiting two weeks for a delivery but no email confirmation nothing.This company are scammers they won’t even get back to you about a refund we have had to go through our bank as other reviews suggest to get a refund.Ben in accounts won’t get back to you despite numerous emails and telephone calls please do not order here and have to go through what we have.Shop elsewhere I wish we had read the reviews before paving superstore will take your money and not even explain why they can’t provide what you have ordered or give you a refund it’s a scam….. Edit to response you are lying we had to reclaim the money back through the bank as Ben is useless tried 5/6 times to get hold of him we had no response or a receipt for the actual payment just took the money and ignored us for weeks which coincides with your other negative reviews customers experiencing the same treatment.How you have the cheek to reply to these reviews and make out your not a scam company is laughable.AVOID Shameless company….
4 weeks waiting for paving order
4 weeks waiting for paving order, it never came and no-one could tell me when it would be sent. Lots of old flannel about the delivery company being to blame but none of it sounded true. All stinks to high heaven. Contacted card company to get money back. Re ordered elsewhere.
Absolutely gutted
Initially the service was brilliant and really easy to order and chat online getting info that we needed. However after we had placed our order, we waited for our delivery... initially it stated 1 week on ordering, then the email confirmation stated 2 weeks... 2 weeks went by and still no delivery then came the hassle, trying to get in contact with someone was a nightmare, finally someone replied online as no one would answer the phone all day and stated there is an issue with deliveries and they cannot say when our order would even arrive. Whilst online I asked our options and was given the option of a full refund due to our order not even being processed, we went ahead with this as everything else was booked in to have the patio laid that next week so we could at least order somewhere else and have them delivered in time. Again we were told 2 weeks for a refund to be processed... we are now on week 3 AND STILL NO REFUND! Again attempting to contact this place is horrendous, no one will answer the phone, I have spoke to someone else online and all they can say is they will send it to accounts who will get in touch... I have still yet to hear from these alleged accounts people so currently out of pocket with no end in sight of getting our money back! Absolutely gutted as the price and paving slabs looked to be brilliant and exactly what we wanted but here we are, I would seriously think twice about ordering with this company as it comes with so much hassle!!
Driveway paving by
Driveway paving by Marshalls.......arrived on time.....looks in good condition
One slab broken
Received my paving and found one slab broken. I phoned Paving Super store and they offered me a refund, so I was happy with this.
Avoid never delivered
Place an order on the 6th September and still not received one month later. When I contacted them they said “I'm very sorry we still don't have a delivery date as yet. We are working to get orders out as quickly as we can, and as soon as we have an update we will let you know”. This was 9 days ago and still no further update. Website says delivered in 7-10 days, just not good enough. Refund requested.
AVOID
AVOID — SCAM They are unable to send out orders as they don’t actually have it, then they say they can’t work out how to refund the money because of some excuse with changing a card processor… lies on lies just avoid these clowns and go to “someone else” They have spent more effort on trying to have my review removed then they did in getting my refund back… unlucky
Good choice of products and low prices
I spent a long time searching for some Marshalls Symph0my paving and found that Paving Super Store had the best prices around#. They didn't Iet me down on deIivery either :))
Just taken delivery of some cobble…
Just taken delivery of some cobble stones for edging my lawn and I really pleased how quickly the delivery was made:)). I was worried as I thought there were delays, but I didn't have a problem at all. """Beautiful Paving""" :))
Avoid this company like the plague!!!!
Avoid this company at all cost!!!! I knew they were having delivery issues before I ordered my slabs but as I wasn’t in a rush I thought it won’t be a problem. Surely it won’t take longer than 6 weeks! But it did after constant excuses and B$¥#$*T I organised my own haulage. They were picked up the next day. Some slabs were broken but as you would expect. I’ve now been waiting for over 2 weeks for my delivery refund which seems it will never come! Absolutely joke of a company avoid like the plague