Do not use this company!!!!
Do not use this company!!!! The product they sent us is nothing like the pictures on their web site, even allowing for natural stone variations. We ordered 3 packs of natural heather mix, but all three packs were almost exclusively ‘pink’, who would want a very large pink patio? The company’s response has been very unhelpful, they even want us to pay £220/pack for them to collect them, which is completely unacceptable, being as the product is not as described - so it looks like we have no option but to take them to court to get our money back.
Great product
I was very happy with the product and they actually arrived a day earlier than arranged, so all together a great service. I certainly would use Paving Superstore again.
Great customer service
Great customer service, very helpful staff. Highly recommended
Great service
Great service
Poor customer service
The slabs were end of line and it stated that they might have storage wear and tear. The order I received had half the flags with stepped tramlines down them. This was not a flaw due to storage but production. I informed the company but got no reply in time and so I used a granite polishing disc to grind the steps out. Also 2 of the slabs had no pattern at all and were just blanks and unusable. My complaint was not dealt with other than requests for more photos and so I had to put the worst flags where furniture would go. The lesson learnt is I won’t buy end of line again and won’t use this company again. Ridiculous response from company noted - I know the top and bottom side of a flag :)
Service was very good and put palet…
Service was very good and put palet excatly where i wanted them.
don't bother with this joke company bad service all round
This company is a joke we had a bad experience with them last year due to staff lying about items not being in stock & giving us false delivery date, it turns out the manager is refusing to take a new order from us & being very biased. Do not bother with this fake company who are not interested in customers and treating them real bad. They advertise falsely when goods NOT in stock! beware buyers!also the manager is very rude he's not interested in customers someone else has confirmed this previously I would go to another company get better service instead of being fobbed off & lied to regarding delivery dates I have emails as proof...
The paving stones and flags are lovely
The paving stones and flags are lovely. Just what we wanted. Delivery was a little tricky and they succeeded on the second attempt. The courier that they used do not have a hyab which really is required for delivering to domestic properties.
Ordered a Rowlinson log store on…
Ordered a Rowlinson log store on Sunday, was informed delivery could be 14 to 21 days, which I was fine with. Delivery arrived today, Wednesday, so only three days from order to receipt. Very impressed with Paving Superstore, excellent price, excellent service and would have no hesitation in purchasing from them in the future.
They advertise free samples
They advertise free samples - well they dont!!!!!! so dont waste your time asking. You do not them, so you shop elsewhere!!!!!!!!