Fab company.
The whole experience with paving superstore has been spot on. Quick replies to my emails, fast, friendly & efficient service. Informed & helpful delivery. Happy that they split packs to save waste & competitive prices. Haven't used the slabs yet so can't comment on goods.
Ordered my slabs weeks ago
Ordered my slabs weeks ago. Was told 5 working days. I am still waiting, over an hour on the phone to customer services who told me they would be with me 10th or 11th. 16th and I'm still waiting. A lot of money paid out for 3 packs of slabs yet nothing to show for it.
Ordered online with ease
Ordered online with ease. Delivered on time. Product in excellent condition and just as expected. Nothing more to be said.
Excellent service and prompt delivery
Excellent service and prompt delivery. Very happy with the product.
Product good....customer service not so!
Had no problems with ordering the product or the speed of delivery and when the item arrived damaged a replacement part was quickly delivered to me. Why only 4 stars? On two occasions I e-mailed the company but got no reply. So this meant I had to call the company and on both calls it was over half an hour before the phone was answered. They did tell me what position I held in the queue, which was a nice touch.
really pleased with slabs came within a…
really pleased with slabs came within a week of me putting in order thank you .
Easy to order delivery on time no…
Easy to order delivery on time no broken slabs friendly helpful staff with another issue on which was my fault.
No sign of product
Why ask me to review a product that I was supposed to receive 2 weeks ago and there is still no sign of?
I have now used this company a number…
I have now used this company a number of times and the goods have turned up on time and very quickly. A good price as well. On the one occasion there was an issue with supply they made a real effort to sort the problem out very quickly with phone calls and e-mails flying around. Although the long phone queue was a bit frustrating, when I did talk to someone they were very helpful. A good company to deal with. JR
Excellent products and service
In need of bespoke sandstone paving of a oversize dimensions that would complement a large Suffolk barn conversion, Paving Superstore provided just what was required. Covid caused some delays to delivery but I was kept fully informed at all stages of the process. One pallet arrived with some breakages, which were promptly replaced without a fuss. Particular thanks to George and Sheree. A good job, well done, from a very satisfied customer