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eric koontz

16 July 2024, 08:01

  • US

Today's phone call with the available… 7:50pm EST

Today's phone call with the available representative was a very helpful and pleasant experience. I'm sorry I don't recall your name, but your clarity of voice and rapidity of help were most welcome! Thank you.

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LoLo

16 July 2024, 07:17

  • US

I returned the phone call to Taxrise…

I returned the phone call to Taxrise and the representative was very helpful and pleasant. He was able to tell me the nature of the calls from Taxrise that I missed. My only request is that Taxrise would leave a voice mail message regarding the nature of their calls, in the future. Thank you!

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randy cavers

16 July 2024, 06:19

  • US

Awesome

This company is so awesome took my tax problem and went to work right away can't say anymore they are doing a awesome job with my problem thank you Tax Rise

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Tina Flood

16 July 2024, 01:28

  • US

The representative was extremely…

The representative was extremely patient, helpful, professional, and answered my questions with honesty.

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Barbara Plavnicky

16 July 2024, 00:46

  • US

My recent representative was helpful in…

My recent representative was helpful in that she indicated that two other people will call back to address my concerns. I have had poor to no service in the 8 months that I have had to pay Tax Rise a large payment for their services instead of paying my actual taxes. I should be eligible for a hardship but have no faith that this will be the outcome. We can barely buy food.

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Christopher Crockett

13 July 2024, 01:10

  • US

They are trusted company of people to…

They are trusted company of people to get off to good start in handling business and matters that work well

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Charles Bogus

12 July 2024, 08:41

  • US

They got to be real quick.I can answer all my questions

They got chewing real quick to answer all my questions.And they helped me on things that I didn't know

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John Sheffield

12 July 2024, 07:06

  • US

Very knowledgeable staff, polite and listened to my needs

Very knowledgeable staff, kind and court

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Robin Crissey

12 July 2024, 04:08

  • US

They promise you'll be eligible for CNC status, collect payment, & then determine you're ineligible

They are a legitimate company, eventually always got back to me, lowered my tax bill by about $2000, and got a payment plan for me with the IRS. BUT on my very first phone call with them I revealed all my financial details and said I wasn't interested in a payment plan, only if I could be eligible for getting CNC (Currently Non Collectible) status, which I was assured I'd be eligible for. They collected an immediate payment of over $2000 to get started. Many months later (of repeating myself, repeatedly uploading my info to new agents, and constantly reaching out to get some kind of idea of where I was in the process and the general timeline) I finally got resolution and it was...a payment plan. So overall I spent a lot of time only to end up paying the same amount (just $2000 of it went to them instead of the IRS). The only benefit is I now have longer to pay it.

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Ms. Svoboda

11 July 2024, 00:12

  • US

Verified

TAXRISE STOLE $6200 FROM ME!

Revision- I called taxrise when I was not happy with the results and they are renegotiating with IRS. I will update hopefully with a higher rating once I receive the new offer. Glad they are working to fix this! (Original review)Horrible - Originally had $25,000 in IRS debt. Was told that they negotiated with the IRS and it would be around $10,000. I paid $6200 for their legal counsel for "protection" as they called it. Two months later, I receive a call stating my resolution is ready for review. I still owe the entire $25000 and IRS wants $450 per month starting now. So, I am out the $6200 for their lawyer and still owe the entire amount. DON'T WASTE YOUR TIME OR MONEY!!!