AVOID THIS COMPANY I only gave 1 star to be able to leave a comment, if there was an option of leaving a zero rating I would have! I bought a camcorder for my daughter as a Christmas present. It arrived in battered packaging but I thought I'd try to give it the benefit of doubt. But my expectations became real on Christmas day when we realised the item does not work! The screen is broken! I emailed the Kettle and Toaster Man today to ask what resolution could be offered to receive an immediate response 'you have been blocked 🚫' How very charming! What an utterly disgusting con man you are! Shame on you!

Returned faulty goods and received endless excuses as to why they hadn't sent a replacement or a refund. This went on for a couple of months, even lying at the end by saying they hadn't received the returned goods. Disgusting company who appear to have ripped off a good many people judging from the countless reviews online. AVOID

Hi great family run company we have brought a lot of item's over several years and never had a problem with them, so don't know where you lot of bad reviews are shopping as you talking rubbish.

I found a microwave kettle and toaster in the shop saved over £80 from normal suppliers ,had an issue with the kettle after 9 weeks i went into the shop and it was changed immediately, Great customer service and will defiantly recommend to friends. I don't normally leave reviews and stumbled onto here looking for something else it appears people use this site as a blackmail tactic against company's with how many things they sell why would they still be in business if these comments are true. People should also put messages up for good stuff as well

Shame on you conman, bought a fan from this vile piece of crap (crook) which I am taking to the ombudsman, trading standards as there are pieces and parts missing very unsafe for my grandsons to use in his bedroom. Disgusting person avoid like the plague

Terrible company who have been nothing but hassle from day one. Fridge never worked when it arrived, ended up paying a local engineer to come who told me it should never have been sold like this and best place for it was the scrap heap. Sent it back and after 2 emails and 3 phone calls asking when I would receive a refund they told me the courier had damaged it in transit! Load of rubbish basically they tested it when it arrived back realised it was going to cost a lot to put right and are trying to save themselves money by keeping mine!! Horrible horrible company! Please do not buy from them. Yes they say graded but they still should work and they should still offer good customer service! How can they still be trading when u read so many bad reviews! To them it might not be a lot of money but to us it is! Shame on u!

Microwave turned up not working. Explained to customer services that I can’t return it now due to having given birth recently, being alone with baby and in recovery. Quite a large thing to return. Happy to supply photos and videos of faulty microwave. Team not happy to help me I need the microwave asap to sterilise bottles etc. So so so upset that they couldn’t show a little human kindness. Stuck in a difficult position now. Feel like this company have stolen my money and given me a piece of rubbish for it. 100% go to Argos, John Lewis, Amazon - anywhere else because this company sends out broken products and doesn’t take responsibility for it. So disappointed and upset.

Purchased an air conditioning unit from the shop in thorns road DY5 2LD for our offices saved over £200 from the price in a normal shop even though these are graded products all i could find was a small scratch on the outside works perfect and they gave me a 6 month warranty as well .Staff were friendly and polite and they even helped me put this in the car.

Placed order then was expecting delivery only then be told have pay extra when try contacting company most unhelpful refused to refund me raised case with pay pal Stay away from this company rip you off cowboys worst company ever

Terrible terrible company. Bought microwave didn't work properly. Had to send returning back at post office. Communication terrible could go on. Avoid Company please.