Very easy to use and staff very helpful

My query/request was dealt with very efficiently. I am very impressed with Tandem and their team.

Had a delay in transferring money out of Tandem account. Rang customer services which were helpful and reassuring. Money was tranfered the same day and Tandem credited me £25 for the delay and inconvenience.

The process of closing my account was straightforward and I had also received my closing statement within a couple of hours. This is very efficient so I would encourage Tandem to keep up the good work!

Always a pleasure to deal with Tandem Bank

I received a email on my phone to say there was a cert of interest on a/c. I could not access as app on my Samsung tablet. The operator could not understand why App no longer compatible then we realised that a/c had been closed. She was very understanding

Great service, faster and better quality than bricks-and-mortar banks on the high street.

Ryan was extremely helpful. A credit to your team ☺️

I contacted the chat to ask a question, they answered promptly and changed my details for me, excellent service

Quickly answered telephone call with detailed information and pleasant agent.