Verified
no response
I was told at the beginning of the week I will receive an email no later than Wednesday that my order is ready to pick up. I've emailed the sales representative he has not returned to my email yet
Verified
IS THIS SITE A SCAM?
IS THIS SITE A SCAM?? I HAVE NOT RECEIVED MERCHANDISE OR ANY INFO REGARDING THIS TRANSACTION . NO ORDER NUMBER SHIPPING DATE OR ANY INFO WHATSOEVER
Verified
Package received
Package received. Thanks.
Verified
Great service and parts arrived as…
Great service and parts arrived as expected was a lil concerned but this was a very pleasant experience Will use this company more in the future
Verified
Forgot my password for my account so I…
Forgot my password for my account so I called and was connected to sales. They filled my order over the phone and had shipment sent two day. Received order in two days. Excellent customer service.
Verified
My laser tube was broken and never…
My laser tube was broken and never replaced. I tried to contact customer service and I never received assistance or a replacement laser tube.
Verified
Customer service has been terrible
Customer service has been terrible. I asked for a better manual that would help with setting up the business card slitter and provided my order number. On several occasions they emailed me info on some scaffolding and I never received any additional help. After spending to much time trying to figure out the slitter it started jamming and slitting poorly. I sent photos and have never heard back. I have requested a return authorization
Verified
My bad experience with Toolots
This is my 1st order . I placed it dec 20th and your warehouse is an hour away from us. I contacted Ren the sales person which is in Philippine he couldn’t help me or tell me what day we will be receiving our cutter he transfer me to Order status dept. Those guys have no glue either.i called them twice I send email fhru your website no response . Your company don’t have customer service or manager you can talk to .i haven’t got anywhere.very bad experience.
Verified
I never received my product but my…
I never received my product but my money was never refunded. I opened up a fraud inquiry with my bank.
Verified
Still waiting for package!!!!
Still waiting for package!!!!