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Tom Dease

12 January 2024, 03:00

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no response

I was told at the beginning of the week I will receive an email no later than Wednesday that my order is ready to pick up. I've emailed the sales representative he has not returned to my email yet

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HAROLD

09 January 2024, 23:05

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IS THIS SITE A SCAM?

IS THIS SITE A SCAM?? I HAVE NOT RECEIVED MERCHANDISE OR ANY INFO REGARDING THIS TRANSACTION . NO ORDER NUMBER SHIPPING DATE OR ANY INFO WHATSOEVER

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Brian Johnson

08 January 2024, 09:17

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Package received

Package received. Thanks.

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Robert Crider

07 January 2024, 05:53

  • 1 Review
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Great service and parts arrived as…

Great service and parts arrived as expected was a lil concerned but this was a very pleasant experience Will use this company more in the future

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Walter Moore

06 January 2024, 01:01

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Forgot my password for my account so I…

Forgot my password for my account so I called and was connected to sales. They filled my order over the phone and had shipment sent two day. Received order in two days. Excellent customer service.

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christopher hoaglin

03 January 2024, 06:43

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My laser tube was broken and never…

My laser tube was broken and never replaced. I tried to contact customer service and I never received assistance or a replacement laser tube.

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Frank Harro

02 January 2024, 18:43

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Customer service has been terrible

Customer service has been terrible. I asked for a better manual that would help with setting up the business card slitter and provided my order number. On several occasions they emailed me info on some scaffolding and I never received any additional help. After spending to much time trying to figure out the slitter it started jamming and slitting poorly. I sent photos and have never heard back. I have requested a return authorization

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Zee Josakian

01 January 2024, 01:11

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My bad experience with Toolots

This is my 1st order . I placed it dec 20th and your warehouse is an hour away from us. I contacted Ren the sales person which is in Philippine he couldn’t help me or tell me what day we will be receiving our cutter he transfer me to Order status dept. Those guys have no glue either.i called them twice I send email fhru your website no response . Your company don’t have customer service or manager you can talk to .i haven’t got anywhere.very bad experience.

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stephan tylka

31 December 2023, 00:34

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I never received my product but my…

I never received my product but my money was never refunded. I opened up a fraud inquiry with my bank.

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Nancy Toolin

30 December 2023, 21:25

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Still waiting for package!!!!

Still waiting for package!!!!