sad day for customers of this company
2 day delivery means 2 day delivery. Lame excuses I paid 120 +- for 2 day shipping and received it 5 days later. I reached out to you but no answer. I did some research on reviews for your company and it was almost all bad. You might want to brush up on your ethics
disconnection between managment and warehouse
I follow website instruction sent money order by mail to the address (warehouse)as instructed 48 hours later cancelled my order due to no fund,after a few call order reinstated but no email from warehouse for pick up ,date of order June 10th,time of mailing money order 2:55 pm same day,today is June 22 no email for item be picked up.
Horrible communication
Horrible communication - had to make 6 phone calls to get this order to process.
Closeout price hit my comfort zone.
Closeout price hit my comfort zone. Now I need to get rid of my other exercise equipment that is rarely used. No more need to drive to Planet Fitness.
Really an awful experience dealing with this them!
I was told my mill would ship in three days!Three weeks later not shipped.Called 10 times no luck!I was told it would finally ship! By that time they lost the chip pan,not happy!It took 2 or 3 week to get money back!I would never even think about trying to buy from Toollots again!It is now the 5th of July and I have not received an e-mail that they refunded my money!I started a claim with the credit card company!If it was possible to give a lower rating I would!Buyer be aware!
I have placed 3 orders now for pick up…
I have placed 3 orders now for pick up from their warehouse. It has been over 30 days since I’ve paid on 2 the orders. The other is a week old. I patiently wait a week for an update to be emailed to me that it’s ready for pick up. But hear nothing. I follow up every 7 days. And then again hear nothing. Then call again after 7 days, nothing again. I just want to pick up the orders I have paid for long ago. No one will seem to help
Poor quality service
Package arrived 4 weeks after ordering. More importantly package and item was damaged. I contacted you and you responded but never remedied the problem. It has been more than three weeks since I first notified you. I have notified you three times. when are you going to get on the ball?
After waiting a few days to have…
After waiting a few days to have someone return a call that never happened about forecasters I had to order them pay extra for overnight delivery that was gonna take two days and after two days, the order still hadn’t left your warehouse. Still waiting to see the credit on my credit card.
Missing shipping info
Everything webt fine with placing the order, not for the shipping- I dont have information about the order and its shipment - tracking number or something about it
First of all when I purchased this Item…
First of all when I purchased this Item you charged my credit card 3 times. Then when I try to track the shipment, it tells me no tracking #