Waited 20 minutes at the counter before anyone even come to book me in , quoted £49 over the phone when finished told £65 and they don’t know why I was told that price

Cooper came out looking lovely and fluffy with nice short nails as we had asked but was flabbergasted at what the total bill came to. I will now have to stop using the Groom Room as I can no longer afford it.

Jax can be an unpredictable dog at times but according to the groomer he was really well behaved which I am sure was down the the lovely lady that groomed him. Will definitely visit again. Thank you

Constantly rescheduling last minute and very unreliable. They have actually damaged my dogs undercoat by cutting it too short. Needless to say now at another groomers.

Not happy with the cut very uneven

The staff were great and the service was great too, the attention to how my dog would react to he’s first time was appreciated. Price was too high though. He will need top ups every month or so and at £53 it’s not sustainable.

They were really good with my puppy and they did a smashing job! He smells beautiful!

Gwen looked nice and smart as usual. Staff were friendly

The groom room is always fantastic with my dog. He is very fiesty and they know exactley what to do to calm him down.

Nicola is always great with Klaus and gives me constructive feedback on how he has behaved whilst with her. This helps me to know if there is anything I need to work on at home.