I payed extra for a treatment for dead hair removal and my dog didn’t get it and I olso get my dog wet wasn’t dryd

I attended the Brentford Groom Room and WOW what they did for my golden retriever was incredible. The staff were so friendly and helpful. And my golden retriever looks so happy and comfortable with these staff members and bonus looked great when I picked her up. Definitely recommend this salon!

Great customer service. Highly recommend.

Cannot believe that I have been shouted at and called a C##Tby Lisa in the groom room , highly unprofessional whilst grooming a dog Apologies to the black dog at the time if it got stressed by Lisa’s aggressive shouting and profanity this was at 9-30 this morning in the Basingstoke groom room

Staff lovely and friendly and Beaker was comfortable and looked after the whole time. She came out all happy and fresh as a daisy.

Fabulous service, as always. My dog is always so happy there. Lovely cut - won’t go anywhere else!

Helpful and friendly staff. Job carried out as requested

Great visit, so happy with Roni’s groom. Got it slightly shorter going into the good weather. All the ladies who work at the Boucher branch are so helpful and friendly. Always a joy leaving her to them.

As alway beautiful groom on Alfie

My cavapoochon puppy had his first big boy cut (teddy bear cut) and it looks amazing he’s so cute. The groomer was so good with him and treated him with respect. He had the best time. I was anxious as it was his first cut but it’s clear I shouldn’t have been. Well done to his groomer