user image

Annette Corr

04 February 2025, 21:13

  • GB

Over £9302 for 6 people Robbery

For a flat of 6 people - the bill for one year for Gas, Electric, Water and Broadband came to £9382.57 - this company is an absolute disgrace - they are robbing people - they telephone with one price and then deliver another price - they should be banned from selling utilities.

user image

Samson Bell

04 February 2025, 20:24

  • GB

Had an associate by the name of Jim

Had an associate by the name of Jim, they need to replicate that man, top tier service, all questions answered with knowledgeable and quick responses and most importantly professional

user image

Marcela

04 February 2025, 19:51

  • GB

Great customer service from Jordan

Jordan was very empathetic and efficient when helping me solve my issue with the Bunch. I was wrongly charged for a household that I had left. Jordan helped me get a refund and sent a follow up message on the following day to confirm that he checked with his team and reassured me that all was solved so this issue won't happen again.

user image

Ot Broch

03 February 2025, 23:20

  • ES

Jordan was very clear giving all the…

Jordan was very clear giving all the instructions and very patient and comprehensive trying to find the best solution for the issue.

user image

Abbi

03 February 2025, 20:35

  • GB

I had an issue today and Amelie was…

I had an issue today and Amelie was unbelievable! Definitely went above and beyond to help me today. She has been absolutely wonderful. She definitely deserves recognition for this! Should be more people like this!

user image

Mr &

03 February 2025, 17:35

  • GB

Rishadul was very helpful and effcient.

Rishadul was very helpful and effcient.

user image

Hamad Alsaqer

03 February 2025, 15:11

  • JP

Very good reply time and explanation

Very good reply time and explanation. Tiantra helped me massively with the various things I was confused about like the meter readings, would recommend.

user image

Michelle King

31 January 2025, 23:37

  • GB

Very helpful

Very helpful, good price, friendly and professional

user image

Ankit Kapoor

31 January 2025, 19:03

  • GB

Amelia is pretty quick in her reply and…

Amelia is pretty quick in her reply and that is precisely the kind of customer service expected from Bunch. So keep it up :) I await the sorting of my bills and I believe it would be resolved soon.

user image

Rhea Aguilar

31 January 2025, 03:28

  • GB

Jim was very helpful and gave me…

Jim was very helpful and gave me options to choose from. I appreciate his good intentions of suggesting how we could save more though we chose what is convenient for us.