Extremely reliable service, helpful staff and easy to contact! Would highly recommend!

this review is about the engineer Ali , he has been exceptional in all his visits where he has made sure that not only he installed the system in the best and most professional manner , he stayed till 9 pm to make sure we understood the system and how to use it and programmed it in the custom way that we asked him to . fantastic and polite manner .

Signed up with Halo in July 2020 on a three year contract. I never had a need to call them as most of the time the system worked fine and being new to VoIP, put the odd line loss to coverage etc. The major issue with Halo is when you need help you're stuffed... We were asked to re-boot our system as they were changing servers and after doing, we couldn't make or recieve call for over a week and a month later still cannot recieve or view missed calls or messages? when you call them, the only line you get is sales and if you do get hold of support, not a lot really happens. Everyone you get to speak to are all very polite so if you do choose Halo then I'd advise to wait until their issuses have been sorted as I cannot begin to tell you the amount of business I've lost this past month which I can ill afford to do.

Amazing service sorted any issues out quickly would definitely highly recommend

Great service, as always from this highly professional company. Highly engaging and responding to any issues in a timely fashion providing a level of confidence in them as a supplier that we have failed to find in previous providers. We would highly recommend.

We have had such a good experience with the staff at Halo. Always helpful and get things sorted out very quickly. The call quality is great and has been a godsend with staff working remotely. It has meant that our business can continue to run effectively, wherever we are in the world!!

Very Easy company to deal with. Services run smoothly, very rare I have issues but when I do there always seems to be friendly technician on hand to help. I will happily renew my contract when this is due in a few months and would definitely encourage others to at least have a conversation with these guys and see how they can help you!

Renewed my services last month, very easy company to deal with, Customer Service have always been available the very few times I've needed them. Reliable service, good price and great team to deal with.

If I could give 0 stars then I would! The worst company I have EVER dealt with. All nice as pie until you’ve signed an agreement with them! Once the agreement is signed they change their prices and then harass you to insist you pay the full amount. When no services or products have been received from them. I’m currently liaising with a lawyer and the financial ombudsman as this company are totally unreasonable and complete con artists!

Been with these guys for roughly 6 years now, just renewed again for both my phones and internet. I’ve had nothing but a good experience from all aspects of the business, nothing is ever too much trouble so thanks a lot guys