AVOID!!!! AVOID!!!!! From being completely ignored by apparently one of the directors ( Lee Henderson) to numerous promises/agreements not being done. Emi Pritchard, has now told me I believe 4 times that would ring me back at a specific day and time and rarely has done, without me ringing and kicking off on the phone. This is a joke of a company that will go the extra mile to make you sign the contract and take your money but then good luck... Please note this is not the first time or the second time!!!! I'm now in the process of escalating this to the ombudsman to get rid of them and will happily pay the double to work with a company that actually knows what they are doing.

Ali installed all equipment that had been delivered. He was very polite and did the job without any disruption to me. He also smelled amazing!!!!

Emi reacted quickly and efficiently - Thanks so much!

From my initial enquiry to the end product installed and ready to use was such a great smooth service. Excellent on the phone advice as well as email and face to face . Would highly recommend !

Ali was very friendly and helpful on site. He talked me through the installation and answered any questions I asked.

Customer service with this company is outstanding. Whilst I have had some problems with my service (due to location not equipment - I live in an internet blackspot) all members of the team at Halo have gone above and beyond trying to sort any issues that have arisen in a quick and efficient manner. I would like to give a special mention to Carly who has dealt with us with compassion and understanding and has got to the bottom of our problems. I would also like to thank Emi who is a knowledgeable and great tech and has the patience of a saint!

Emi was super nice and helped me sort out the internet super quick and efficient!

Emi has been wonderful, supportive and always available with handy instructions and easy to follow guides/explanations. Delighted with this tech and functionality.

Ali was very helpful in getting our issue resolved even at 6.30pm! Thanks Ali

Terrible experience with Halo. All false promises and lovely cant help enough until you have signed the contract knowing there is no get out clause unless paying the full term. Tech team aren't fantastic, On more than one occasion i have logged onto the portal and resolved my own issues because "tech" couldn't do it. Customer service shocking! Never respond to email tickets. And broadband is absolutely terrible. considering there are only 2 computers in our office we often get no service or exceptionally slow which is having an affect on the productivity of our staff. Phone lines again last week we could not make outbound calls. This is not the first time! Absolutely shocking service ! Would not recommend to anyone! Only recommendation I would make would be to STAY AWAY!!