:::SCAM!!!
:::SCAM:::BAD SEWING:::REJECTED RETURN!!!::: BEWARE.... My $45 dress had stitching that was sewn sideways!! SELLER WON’T ACCEPT THE RETURN and STOPPED RESPONDING! Here is how they respond to customers- “Would it be considerable that we refund $6 to your payment account as compensation while you keep the items and send them to your friends” I’m usually patient and kind, but deserve a full refund.
DO NOT buy from Novashe
DO NOT buy from Novashe, the fabric is not the same as shown in pics, 1 item from my order missing & 1 was damaged, after several emails & request for live chats for service, no response lost $85. Unfollow & delete pins so no one else gets scammed & losses money. After 2 months they want to refund me $10 out of the $85 & sorry for my dissatisfaction since I started warning others. DO NOT BUY from Novashe unless you want to lose your money. I want to warn everyone not to be scammed by Novashe.
DO NOT ORDER FROM THIS WEBSITE!!
DO NOT ORDER FROM THIS WEBSITE!!! (Proper spelling Novashe) They steal photos from other sites and ship poor quality clothing. After I found out this website was a scam, I tried to cancel my order. It took forever to receive a reply saying that they couldn’t do anything about it because they have no control over the order after it gets sent to the shipping department. That was total BS. I had to wait longer than a month for one dress to arrive, tried to return it, but they would not issue a full refund or pay for shipping.
Eh, Not my favorite vendor but product did eventually arrive
Ordered my girlfriend a shirt and it took nearly 5 weeks to arrive, emails to the company were answered within 2 days or less with passive aggressive borderline rude replies. The shirt did arrive and she likes it but the process was tiring in the age of free 2-day shipping and amazing customer support available from nearly every company this is nearly unacceptable.
DO NOT BUY FROM NOVASHE
I’m getting the same as everyone else. They offered me a small amount to keep the item or donate it to charity. I asked for a return address and they won’t give me one. I will be disputing this payment on my credit card. If they want to lose the payment AND the dress, it’s up to them. I’m willing to give the dress back, but they aren’t keeping my money.
Don't waste your money and time…
Don't waste your money and time ordering from Novashe - incorrectly spelt by Trust Pilot. I requested a refund for £40-ish swimsuit. I refused £5 offer, telling me I could donate the item to charity. Hven't heard a word from them since. Someone who can should take them down. This has to be illegal practice.
I ordered 2 pairs of shorts
I ordered 2 pairs of shorts, both advertised as Levi's on the website. I got shorts that were giant and poorly made, smelled bad, and one pair didnt even have a button hole.....like the hole was there, but they never cut it open....when I complained and wanted a refund they negotiated my refund with me. As if taking $10 will make me feel better about buying your crappy shorts....then they tried to negotiate higher....what about $18?.....I said no and that if they were so ready to negotiate prices, why not just give me my full refund? They gave me the run around for months and told me that it would cost me some ridiculous amount to ship them back and there would be no guarantee they would even make it to their warehouse, leaving them with no proof of return...another waste of money.....I told them over and over the shorts didnt fit and were of poor quality and that I wanted my money back, yet they insist that there is nothing wrong and "didnt you know all pants come with no button hole now?".....seriously? I even threatened to involve the authorities because they were obviously committing fraud. They completely stopped messaging me and now I'm stuck with these wierd shorts noone would want and no refund....its been over 4 months since my purchase....never waste your money here.
I cannot say enough bad things about…
I cannot say enough bad things about this site/“company”. It took three and a half weeks for the only item I ordered to arrive, the material of the jumpsuit was like a swim towel, so cheap and completely unwearable. I tried to send it back but you have to go through 100 email chains and they NEVER get back to you and when they do they won’t give you your full refund they’ll give you half when their site clearly says full refunds. Then when you demand for your entire refund they completely ghost you and you’re screwed out of all your money. The absolute biggest scam. Save your money, time, and energy and look elsewhere.
Novashe are horrendous
Novashe are horrendous. They have messed me around for months and still I have no dress and no refund. They never delivered the item, and despite refusing to provide proof of delivery, insist that they did and will not refund me. Their customer service respond to emails like robots, repeating themselves again and again. A totally dishonest, unreliable fraudster.
SHOCKING!
I ordered a jumpsuit waited over a month for delivery. When it came the bottom was one size, the attached top section I swear was for someone four times bigger. I contacted them to advise item faulted and needed to return for a refund. Won’t send me an address and said it would be very expensive to return and found out I would be sending back to China. They said they would give me £5 refund and can keep the item which is not fit for purpose! I am still trying to get an address to send it back a week later. What ever you do never buy from them I’ve never experienced anything like it! SHOCKING