Fantastic company to deal with. Ross and his engineers provide a great service. Bought a legend 7 spa

The sales team were very helpful and the installing team (Phil and Darren) were friendly, professional, respectful of our property and did a very good job. Were about to test their technical team due to a slight issue!

Brilliant service from initial phone call to the after sales support. We were given clear advice on the features of each spa, benefits, etc. Installation was 1st class - guys arrived at 0930 and were gone by 1500 (hot hut & heat pump installed) and all rubbish removed.

Having experienced a Lazy Spa for several years we had always hoped one day to progress to a Hot Tub. A total minefield when you start looking. We researched Master Spas, and they became a firm favourite, for quality of build, design and price. Just over two weeks ago we made an enquiring call to the Hot Tub Superstore and spoke to Rachel. As potentially a first time hot tub owner, we had many questions, they probably were not the first time that Rachel had heard them, however, we never felt that any question wasn’t worth asking and we were soon reassured. Rachel was extremely knowledgeable and listened to us to establish what would be the best start up Hot tub that would meet to our needs. Not once did we feel under pressure and on Thursday we took delivery of a Gataway 6, bearing in mind we live in East Sussex we were blown away that delivery, installation, steps, cover/handle and starter chemicals were included in the price. Phil and Darren installed our hot tub, extremely professionally everything was organised and everything explained for use and maintenance, Even after this short time we love our hot tub, it’s been definitely worth the wait and worth every penny. I know we may still have novice questions that we need to ask however through the experience we have already had I know that any question however daft will be answered Thank you everyone.

Excellent service right from buying the Hottub in 2021 ,Always a phone call away for any advice needed and after sales is fab too with fast delivery. We had to have circulation pump replaced today and Paul and Phil were great ,very knowledgeable and lots of tips too ,all hassle free and nothing was too much trouble took time to explain any queries I had too !! Highly recommend this company 100%

The team are always helpful and very knowledgeable. I love my Hot Tub. Bought the legend 7 and it is fabulous and very easy to maintain and run. Just emptied it for the first time and it was so easy to do using the pump I purchased from the superstore in Blackpool. Where I also bought the hot tub. Loving it Thank you again. Great service

I had an enquiry about a hot tub I bought 4 years ago, emailed them on a Sunday morning, and had a response within minutes, my query was resolved within 15 minutes. Amazing service, I cannot speak highly enough of Andrea. Many thanks

A truly amazing company to deal with, nothing is too much trouble and a fantastic customer service from buying your hot tub to installation. Special mention to Ross who's knowledge and advice was second to non and also the whole team in the office. Last but not least, the installation team of Nico,Aaron & Phil. Your hard work and professionalism was above and beyond you are truly a credit to the Hot Tub Superstore. Overall I would highly recommend this company to everyone. Thank you Guys your simply the best !

Working with the team, on new business development. Was quick, efficient, and professional.

When looking for a hot tub for a holiday let we are developing we turned to the Hot Tub superstore. They were excellent with advising us as to what we suitable for our needs, and then on installation Nino and Aaron were super helpful with getting the hot tub installed and commissioned. We are really happy with our dealings with this company and look forward to working with them going forward