Would just like to say a Big thank you to Guy Peters , Technical Advisor at The Hot tub Superstore , Blackpool I contacted him after my hot tub would not heat properly . After sending him pictures and chatting about what was best to do he sent me a replacement pump inside 24 hours I followed all his instructions to the letter and I can say I am one well pleased customer Not an easy job but thanks to Guy I am well pleased with myself All back up and working A top technical advisor is Guy Even treated myself to 4 new head rests All fitted and looking quality Top company Thanks again Guy

Really impressed. Easy to deal with, prompt delivery and installation. Happy with the quality of the hot tub and would recommend

We have just had a hot tub installed by Nino of Hot Tub Superstore. The service was excellent and Nino was very helpful and friendly. High recommendation!!

Fantastic service from start to finish. Rachel was super efficient and knew her stuff. No pushy sales techniques just good information. Ordered a new tub on the Monday and it was delivered on the Thursday ! Nino and Darren were very helpful and friendly. Nino certainly knows what he’s doing and we were up and running in no time. Good instructions on how to use and maintain the tub. Great service and really happy. Thank you

Hot tub superstore always give fantastic customer service and we’ve been so happy with their products and advice over the years, but they’ve gone above and beyond today. Paul advised on what was required to get our swim spa back to its usual sparkling best and he and Nino worked so hard today ensuring everything was spot on by the end of their visit. They even went the extra mile to shift the pool for us to allow room for scaffolding we need on the house. And as well as working so hard, they are so knowledgeable, helpful and very nice too! And thanks to Guy for all his phone advice 🙏

We bought a hot tub from them 4 1/2 years ago and they’ve always delivered parts and spares and been very good.

From visiting the showroom to installation the Team have been brilliant. Thanks Ross for being patient and answering so many questions and queries we had and helping us. Thanks also to Nino and Phil for the installation and taking the time to carefully explain how everything works. Thoroughly recommend The Hot Tub Superstore at Blackpool.

1st time customer & recommended from a friend. I opened the item & it was totally wrong!! You can clearly see the difference from what they advertised on their website & what they sent me!! I emailed them saying your advertising an item but sent out a cheap nasty version which RRP 1/3rd of what I paid...the reply is they do not stock what they advertise only what I received...! I returned the item & got a refund over two weeks later I WILL NEVER USE THEM AGAIN.

Engineer Paul was brilliant, assessed the problem and fixed quickly. Great advice.

Bought our Evolution 7 3 years ago and continue to buy our chemicals from them. Excellent service every time.