Sizing is off and no international exchanges
Good material but very overpriced. Sizing is way off- I am a size S/UK 8 and their S was large on me (I ordered a regular fit, not the oversized one!). The scrub trousers kept sliding off and were too baggy. Long despite being advertised as petite length (I am 5'3). The slits at the bottom make it feel like a flapper/bell bottom. Very unhappy with the purchase given I paid so much, waited so long for delivery AND international return/exchange will be such a pain!
Customer Service is fab!
Shipping to Australia can be a little slow if stuck at customs, however the returns & customer service of FIGS are outstanding! We love the uniforms and the customer service - particularly by Madigen - just tops it off. Couldn't recommend them more :)
Definitely not worth the price
Definitely not worth the price, i got two pairs same style just different colors in the same size and both fit different. Also if you're an athlete and have bigger glutes and small waist Definitely they dont fit right. Tight on the legs, glutes and too big on the waist
Worst experience ever
I washed and dried my scrubs like indicated on the website. I sent an email because they came out like gunnysacks everyone of them. There was no response to my emails then when I called they said they never got my emails. I had to end up sending pictures two times in different emails! The customer service representatives said they would replace my order. They replaced one top then wanted to give me a 15% off coupon for the rest of my $300 order they did not want to replace what they said they were going to replace. I do not recommend figs at all. They are over priced scrubs you can get better customer service, quality and a more comfortable scrub at your local uniform place for cheaper price. Do not waste your money on FIGS!!
False advertisement and poor support staff
I was referred by a friend and suppose to receive $20 off my purchase being a first time customer. I wasn’t give code nor was the amount coming off at checkout. I reached out to support staff who stated a I had to prove my friend has spent over $100 with company in order to me receive. It seemed like more of a hassle I shouldn’t have to ask someone to send me prove so I can send to company. I wrote a review to company, AGAIN useless. They said it is for new customers, I am a new customer! False advertisement and poor customer service!!!
Highly disappointed with the scrubs and…
Highly disappointed with the scrubs and the price. I own 6 pairs and 4 of them are no longer usable, or at least not the pants. The drawstring on 4/6 pair broke on one side and they sew the drawstring in the rear so you cannot thread new cordage through. I complained to the company and they offered me 15% off my next order. I consider this a workmanship defect. Once or twice is a coincidence but 4/6 is habit. I will no longer be purchasing their scrubs. I love the material, but the drawstring is cheap, despite the enormous prices.
Got my $1250 order have hiccups and the…
Got my $1250 order have hiccups and the order had a top which was not what I ordered and, it had grease stains or some sort of stains on it. It really sucked because I had to send it back and re-order it again costing me time and shipping again. I also sent back the matching pants as, I read reviews saying someone just re-ordered a top or bottom and, it wasn’t the exact same shade. I contacted the company with photos and told them my disappointment. They did take back the return and were kind enough to give me a discount and free shipping on my new order but, it left a bad taste in my mouth as, sending a wrong top and one that was stained made me feel like they were passing off this damaged/wrong top in hopes they could pawn it off on someone. In addition time wasted as, my order was time sensitive. I am normally a size medium petit bottom and medium/large top and I ordered both sizes medium petite/large petite bottoms and medium/large top and went with large petit bottom and large top for anyone who is interested in sizes. I have gotten compliments on all the colours I chose and they fit beautifully and comfortably. I do really like them and, would buy again. Another issue I don’t like though is, they come out with different colours but, are very secretive and only do it in small batches which, I find annoying because if I see a colour I like and then can’t get it but then have to keep checking, I loose interest and will just buy another brand.
Belle coupe, belle couleur, bel ensemble
Excellents ensembles blouse/pantalon médicaux avec des couleurs éclatantes et un confort optimal avec une belle matière douce et peu enclin aux plis. Envoi ultra rapide, j’en ai acheté quatre (burgundy, bone, teal et bright fuschia), Catarina one pocket et Zamora pants jogger, la taille diffère un peu en fonction des couleurs, par exemple le bordeaux est le plus serré et le turquoise est le plus loose. J’ai hâte d’en commander d’autres, l’envoi a été super rapide vers la France!
This is one USA company I can count on…
This is one USA company I can count on Their stylish uniforms I have seen compared to New Zealand and Australia put together. They are amazing and has been consistently great Awesomeness Packaging 10/10 Keep up the good work Figs How you feel bad wearing their Nurses Scrubs .
The sizing is always inconsistent
The sizing is always inconsistent. I have 4 pairs of large scrub pants in different colors and they all fit different. idk why I keep buying them and thinking they will be better.