Thank you so much for your help
Thank you so much for your help. My daughter and I hadn’t received our results so I DM’d and had a reply within 5 minutes and everything sorted and results sent to us within 15 minutes. Excellent service. And my daughters explained so much about her daily tummy troubles and insomnia. Thank you so much
Alex was polite
Alex was polite, patient and very helpful. I can’t fault him! Thanks Alex for sorting my problem out!
Amazing service
Alex was amazing today when enquiring for help, dealt with my query very quickly and super friendly, bless him, much appreciated… Thank you so much!!! 😊
Hair sample delay
My hair sample was sent off over a week ago..still showing on my account awaiting hair sample got chatting with Alex who assured me they have my sample and will have my results in a few days..
Great service
Great service
Response was immediate,I lost results…
Response was immediate,I lost results in my email on two different occasions they sent it on request immediately Thank you
My experience with the allergy testing…
My experience with the allergy testing service was outstanding! The staff was really enlightened and kind, and they put me at ease during the entire procedure. The testing itself was thorough and well-explained, allowing me to precisely identify my allergens. The results were supplied on time, and the follow-up consultation was enlightening. This testing has significantly improved my quality of life by allowing me to make informed decisions and properly manage my allergies. I'm grateful for the exceptional care I received and would enthusiastically suggest their services to anyone looking for dependable allergy testing. Without a doubt, five stars!
Great support!
Despite the lost sample by Royal Mail, I had received a great customer service from Lucie and Donna! Thank you so much for your help!
I wish you could give 0 stars
I wish you could give 0 stars I have put a review already around the service - I am still waiting on a response from anyone. Conveniently after my last review on here I received an email straight away from the team asking why I wasn’t happy - haven’t heard anything since from them. Please do not deal with this company, if anything goes wrong they are useless
Super helpful chat service
The online chat (Alex) was so helpful, got me sorted real quick with my technical hitch.