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G-notez Music

22 May 2023, 09:52

  • GB

I messed up my order and then contacted…

I messed up my order and then contacted the 24/7 chat service and was help and got everything sorted, the site it’s self could do with being a bit more on point with the layout, but thanks for the help Heather.

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Sarah Planalp

20 May 2023, 17:18

  • US

a company that actually cares about its customers!

This is a company that I will always recommend! I wish more companies had the excellent customer service that they do! I spent hours creating the perfect photo book of my wedding renewal. I ordered books for my mom, dad and close friends. I wasn't aware that they had my old address when I checked out. When nothing showed up I contacted customer service and then was made aware that they had my old address and I didn't notice during checkout. Apparently the people who bought my old house never returned to sender. I instantly got sick to my stomach because the budget for this event was used up. I realized the fault was all on me. But Mixbnook reprinted my entire large order at no cost to me. the photo books quality was top notch and with the amazing customer service... Im at a loss for words. They saved the day. They have a customer for life! This company truly cares about their customers. I'll never use any other company for my photo creations. Mixbook is my company for life!

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Camille

20 May 2023, 16:20

  • NZ

Thanks for the reply and resolving my…

Thanks for the reply and resolving my issue with form very helpful

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Carolina Flores

17 May 2023, 20:28

  • CA

They have a good customer service team…

They have a good customer service team through the chat.

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Julie Matheson

17 May 2023, 13:39

  • NZ

Very helpful service with an instant…

Very helpful service with an instant result

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Tracey Hamilton

16 May 2023, 06:58

  • NZ

Heather was lovely

Heather was very helpful, friendly and reassuring. I very much appreciated her help and understanding. Thanks Heather!

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Gill

15 May 2023, 12:21

  • NZ

A very prompt and helpful Chat

A very prompt and helpful Chat to reslove some questions.

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Neil Steed

12 May 2023, 02:12

  • GB

I got results today I'm milk n butter …

I got results today I'm milk n butter to name a few I'm sensitive to, I suspected I couldn't have milk is why I have stomach aches n vomited when I was a baby will try to alter diet accordingly soon great job test your intolerance thankyou could've done with you in the 60's worth the money n wait

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Iurie Oboroc

19 April 2023, 20:08

  • FR

The package from France is difficult to arrive

The package from France is difficult to arrive, but it is not their fault. At the moment I am satisfied

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kathryn o'brien

11 April 2023, 13:14

  • NZ

Great prompt efficient replies

Great prompt efficient replies, got a reply straight away and answered my questions efficiently