I purchased glass rocks a couple of years ago. They hold up well and still look beautiful. Buying more for another area of the house.

Great Customer service, easy way to order an pay, great products.

Good Telcon support on determining needs and prompt processing of my order. Products selected (H Burner and Reflective Glass) appear to be of good quality.

Very helpful, polite, and patient.

I have ordered four fire pit systems from Starfire Direct and there has always been someone very helpful on the phone to find what I need. I have had no problems installing their equipment on my own custom tables. The only thing that has happened is the metal skirt around one of their pans got hot and warped other than that I have had no problems.

Very helpful and knowledgeable customer service.

Arrived on time and worked as promised

Heather was professional and very attentive. She made the process and transaction very easy. Thank you!

Very pleased with my order and the help from Starfire Direct representative before making my final decisions. Excellent help and service.

Highly impressed with this experience. Starfire really made the difference with the technical support and advise. Install was complete within two hours of the kit arriving