Ok,somethings are hard to find.
Had trouble finding some items because of the drop down list always coming out.
Efficient
Wanted a cover for my fire pit. Done in five minutes with all questions answered. Good customer care!
Gas fire pit
Excellent customer with fast delivery. Product as advertised and is beautiful. Thank you!
Great Experience
Great products at competitive prices.
Cloudy Issues
1. Should have better timelines of delivery online. I want to know approximately when I will get my product to decide whether I will order it or not. I still don't know. 2. Had a payment problem with my order once. Rather than calling me about the problem, they just cancelled the order. I had to call them to find out they had not sent it and it was cancelled. They should have called me. No real apology either.
Fireplace Glass
I found the glass I wanted and found the video most helpful in my selection.
Great Support
We ordered a dining set that we eventually found out had been discontinued. Heather followed up on it and presented options which I thought was very helpful. Besides not getting what we wanted the customer support was great.
Heather provided great customer service
We are happy service Heather provided. She provided dimensions that we needed and seemed to be very aware of the product info. She had professional and courteous. Thanks.
Perfect
Exactly what I needed!
Great service
Fast and easy to deal with