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Marcus

01 January 2016, 20:46

  • US

Quick service, quick response. Best source I could find !!!!

After a couple of disappointing , shady website sources I found that Starfire Direct is the best way to go. They have a great choice, reasonable pricing and good customer service.

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Nicole

30 December 2015, 06:49

  • US

I love my fire rocks and they were delivered fast!

Great products!

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Gail Findley

25 December 2015, 05:32

  • US

Reflective Glas

2nd rder from this company. Good quality for a great price. Easy to place order and gets shipped quickly. Beware of the amount if you use their calculator for lbs needed. They give you way too much,nearly double what you need. I called and spoke with someone because i questioned what I needed and it worked out fine.

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Fred

24 December 2015, 07:43

  • US

Sales and Service

Sales representative Kim was very knowledgeable regarding the product but more importantly very customer oriented. Great doing business with a Company with employees like Kim.

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Janet

24 December 2015, 00:04

  • US

Sharp

We simply love everything about out log holder and got it at a great price!

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Jeanette

21 December 2015, 20:56

  • US

Starfire Direct always delivers excellent product within promised delivery time.

I have ordered with Starfire Direct numerous times because their product is quality and as described. They also deliver when they say they will. I'll keep ordering from them for our fire pit needs.

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Stan

19 December 2015, 01:48

  • US

H Burner Purchase

I wanted to convert my fireplace from a gas fake log system to glass - but had no idea how to go about it. With the combination of the helpful videos on You Tube, combined with the assistance I received from Customer support, the conversion process was a snap and has led to a beautiful fireplace we can enjoy for years. Thank you Starfire Direct.

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Steve

10 December 2015, 10:16

  • US

Superior service by Eric in customer service

Eric, who I've never met, walked me through the purchase of the proper vented gas burner, taking into account the weird dimensions of the fireplace, the pro's and cons of an auto lighting system, and why the old way of using an actual match or lighter had benefits that an auto system didn't!! He was awesome.

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Mark

11 October 2015, 05:15

  • US

60" Round Copper Fire Pit

Fire pit arrived as ordered but the glass (which I ordered together) didn't arrive until two days later. Looks great, gives off a lot of heat. The only bad thing is every drop of liquid or food leaves a mark on the surface and it gets very hot if the sun is shining on it.

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Jeffrey

09 October 2015, 23:07

  • US

Maintenance Supervisor

There products are of good quality and the web site is easy to order from. I've talked to them directly and they were very helpful and friendly. I would highly recommend them.