Professional and speedy service. Items well packed ( padded etc ), so no damage. Very happy with the overall service thanks

I appreciate Catch.com.au's OnePass free delivery, which is a good option. However, always compare prices with other sites before purchasing. I had one bad experience where an item ordered in July 2022 was marked as delivered, but I never received it due to a mix-up in my apartment building. Unfortunately, I didn’t get a refund, which I believe would have been handled differently with other Australian e-commerce platforms. On the positive side, the other four items I ordered arrived without issues. Their delivery and customer service aren't on par with Amazon, but definitely better than AliExpress.

Keeping prices in an affordable band, not price gouging but not deeply discounting

very helpful , item as advertised

I purchased a wardrobe from Catch, and it was a nightmare from start to finish. The product arrived incomplete – half of the items were missing! I had already organized a handyman and had to pay him $150, even though he could only assemble half the wardrobe due to the missing parts. It took over two weeks for Catch to send the remaining items, and during that time, I wasted countless hours chasing them through emails and phone calls. Their idea of compensation for their massive mistake? A measly 10% discount. Now that the missing parts have finally arrived, I’m stuck paying another $150 to get the handyman back to finish the job. The whole experience has been frustrating, costly, and a complete waste of time. I’m NEVER shopping from Catch again. Consider this a warning to others – avoid these muppets at all costs. --- Reply to the catch Your refund was only 10%, just $27, while I had to spend an additional $150 to hire a handyman! On top of that, you wasted a full month of my time. Don’t reply here just to claim you've refunded me to cover things up or else I’ll leave another negative review.

Company,was great shame about the delivery service, they took it to the wrong street and number, fortunately The driver corrected his mistake a couple f days later

good product, easy to put together

Ordered a Devanti oven. Opened the box and the front door glass was smashed. 2 weeks dealing with Catch to get a new oven delivered. 4 weeks later new oven arrives and the front door glass is smashed again. Catch also refused to collect the first broken oven, we had to dispose of it. Second delivery same problem. Don't know if it's Catch or their delivery company but I'll never buy from there again!

Worst experience ever. I bought an item that was advertised at $159 (seller was Digidirect). I received a completely different item. They told me to send it back so I could get a refund and that I wasn't entitled to receive the item I initially ordered because there was a pricing mistake. Then they updated the price of the item I had bought to $356. These guys should be sued for misleading consumers with fake ads and false pricing. This company is a scam!

I received the item on time delivered to my house. I was very happy how it all was handled.