ORDER #: C45876588 over 1 month since order made. You have my money I dont have my product. Please urgently find out where it is.

i bought this dinner set for a friend and she loves it thanks i can't put my order id because i bought it some time ago

The headphones arrived on time, unfortunately, poor quality manual/instructions. A good quality, very light to wear and use.

The parcel was delivered safely and within reasonable amount of time

A delightful company to deal with, I can't recommend this company enough. Fast and efficient service all round. Their return policy is second to none and they give you back your money within hours of receiving the returned product. Customer service are lovely to deal with and very helpful.

I recently ordered a product but realised quite quickly that I'd ordered the wrong one. Because I rang within 20 minutes of placing my order I was able to cancel it. I spoke to Arnold who was so very helpful and friendly and he was able to assist me in a timely manner. He was great and my order was cancelled immediately. Also, within minutes of my hanging up from Arnold, PayPal notified me that they were refunding the amount I'd just paid!!! Thank you Arnold. Very much appreciated your attitude and efficiency. Catch.com.au is wonderful and we will continue to use them for our purchases. Thanks again. Kind regards, Marion O'Neil

KG are the fastest to ship their products and the fastest to reply to any query you may have. Exceptional.

As an Ex Warehouse Manager, the people who pack these items for catch should be sacked instantly. Absolutely poor packaging, wasted box space with no packing inside to stop stuff from sliding around. That is lost money in boxes, learn to cut them to size. I really think these people need some training I think! Otherwise, besides from losing an order, I have had no other drama's. But they only get a 2 star rating I'm sorry due to their lack of care when item packing.

Ordered goods on line, had correspondence goods were dispatched same day and few days later goods received Excellent service

Unfortunately my order was not packed well, and items were damaged as a result. However, my frown was turned upside down after speaking with Krizelda in customer care who listened to me, looked up my order, and assisted me professionally, while offering empathy for my situation - which was solved quickly and appropriately. Even thought my original order was not as expected, the customer care I received will keep me loyal to Catch.