The customer adviser Nehru was very professional and helpful, answered my questions and put change over in motion within minutes, joining was a real quick and easy experience.

Amazing - I love London Power. By far the best customer support I've ever had from an energy company.

Recently spoke to James Smith over the phone who was most helpful and accommodating. James was quickly able to switch me onto a new energy tariff which is far better value than my previous. Thank you very much :)

Very helpful had a problem with my smart meter sent them a message and they reply within 24 hours and got it sorted within a week only been with them since April I’m very pleased with octopus energy....

James was incredibly helpful today sorting out my old electricity meter reading and explaining how to transfer my account to my new tennants. Plus very cheerful! Tina

James Smith 5*

I mean... so fast, so helpful, kudos to Christie Beech who got back to me in minutes. lovely stuff

Was very helpful and very friendly, explained everything for me which was great as I’m renting for the first time

Got a quote from them but was surprised that it was the most expensive of all the others I had by a long way. Perhaps the Mayor should direct his attentions to the traffic problems he's created instead of vanity projects like this.

Faultless customer service and excellent price