An excellent customer Service
An excellent customer Service I am very happy with the service we have received from London Power. We are on the cheapest tariff and there are no fees for changing.
Finally a power company you can understand!
After living in London for 5 years and having switched between multiple power companies i finally found London Power and stayed with them for the rest of my time in the city. They differ themselves from the rest of the competition by offering contracts that are actually easy to understand as a customer, where others have a multitude of different rates and fees and variation London Power really goes all in to make your life as a customer as easy as possible. When i moved from London and called them up to end the contract an agent names James helped me out both with the cancellation but also understanding the balance on my account and how they will credit me the excess balance, something i've always found hard to get a grasp on.
Highly recommend London Power
I have been liaising with James Smith in recent weeks' and he has been incredibly helpful and gone over and above to answer my enquiries. James is always polite, professional and extremely efficient, responding promptly to my queries. I feel assured knowing someone of James's calibre is there to assist me. Thank you James for all of your support, it's greatly appreciated.
Switched to Octopus Energy while back…
Switched to Octopus Energy while back and think that they are THE BEST! No hassle great website and customer service is the tops! I recently moved my gravely ill mother’s electricity and gas from the worst energy supplier SSE and the customer service from Jody at Octopus has been outstanding! Very prompt efficient and most helpful!
Excellent customer service
Switched over a few months ago and the customer service I have received has been excellent, especially Melissa who always responds quickly and efficiently to any query I have. I am overall very impressed.
Super customer service
Super customer service. Clear and helpful, helped us solve our issue without any messing around. The service James Smith provided deserves a prize!
I spoke to James and he was fantastic
I spoke to James and he was fantastic! The entire process of setting up an account was fast, smooth and easy going.
Brilliant Customer Service
James was a great help, provided an easy solution and managed to complete everything necessary on the call in less than 5 minutes. Glad I switched to London Power.
London Power has been a revelation
London Power has been a revelation. Easy to use website/emails with a customer service team who are always quick to respond and solve any issue. Christie was particularly helpful when we needed to close out account because we were moving.
Excellent customer service
I have been with London Power for 3-4 months, their customer service appears faultless and my recent experience with Christie was excellent.