Verified
Can always find the perfect flooring
We have purchased from 123 flooring several times, alway finding the perfect colour and flooring for our lounge, bathroom , stairs and bedroom.Always excellent service. Will highly recommend.
Verified
Good service
I was happy to use 123 for a second job, which was completed efficiently by polite and friendly staff.
Verified
Reliable. Great flooring. Sorted out problems promptly.
Really helpful. Friendly sales staff visiting and good flooring layers.
Verified
Fitted carpet
Fitters were polite and curteous and did a very professional job. I had to rearrange my fitting date a couple of times due to personal reasons and the company was very accommodating. There service I received from start to finish was excellent and there was no pressure to purchase.
Verified
123 floor company
Excellent service from measuring up , quotation, and punctual and polite carpet fitters
Verified
Professional and competitive
These guys responded promptly, quoted competitively and the fitting and follow up were excellent, and this was a big job too. Very glad I used them and will do so again.
Verified
Super service - floor transformed
We had to wait for the work to be done but it was worth it. The floor layers turned up on time, were helpful, tidy and polite. The finished job makes a huge difference to our hallway and enhances the entrance to the house.
Verified
Excellent
From the moment we first entered the store we were immediately impressed by 123 Floor. Their product knowledge and choice was better than anywhere else we have visited. Everyone we dealt with from the company were so efficient, courteous and extremely professional and now my new carpet has been laid, the whole experience has been perfect. As you can probably tell, I am one VERY happy customer!
Verified
Incredible support at a crucial time for our Academy
We had a huge and completely unprecedented flash flood that left the school uninhabitable and needing a complete refurb. Early predictions were that the school would not be open for months as it would take so long at this time of year to get contractors in. 123 floor were there as soon as the building was clear to measure up and prepare for fitting while the floors dried out and remedial work was carried out. Carpets were being laid the day after the insurance companies immediate response team had left and this continued until the whole academy was refitted. During this time many other works were happening and 123 floor always remained flexible, professional and more then helpful. Thanks to 123 floor we are opening our doors in September for the first day back as usual. I cannot express my gratitude enough for the teams hardwork and flexibility. The 500 children and 100 staff of this academy are indebted to you, thank you.
Verified
Couldn't have chosen better
From the moment we entered the store for the very first time we knew we'd get floors for our new home from 123floor. Charlie and the team made us feel welcome every single time we came, provided expert advice and recommended floors that best fit our needs and budget. When things got delayed with our house purchase they were very understanding and offered to keep the wood in their warehouse for as long as we needed it. Despite our decision to lay the floor ourselves I felt comfortable contacting the team again when we removed an old carpet and discovered the subfloors in a terrible condition. Rob took the time to discuss the details and helped us identify the best solution to fix the issue. What's more, he also lent us primer to use to prepare the floor without charging us for it. If I could give these guys 6 starts I would. 123floor pride themselves in providing superb customer service and I have to say that they also deliver. Thank you!