First class support from the agent Clear and direct communication

I contacted Project EV after a problem developed with my EV car charger and spoke to their Technical Support. The technical support I received from Jaida was first class. Although the problem couldn't be resolved over the phone as it required a site visit, she followed up my initial enquiry to check that everything had been resolved to my satisfaction

I'm new to EV's and charging the car and so I've needed support and help on a couple of occasions. I've found that Project EV have an excellent support team, in particular Jaida. They are clear, explain any issues and have solved them for me. This is exceptional service! While the charger is very good, its the after sales/ technical support that makes Project EV stand out for us. Esp. when they say "if you have any other issues don't hesitate to contact them", WOW you don't hear that from many firms. A modern, up to date firm with old fashioned values, thanks everyone at Project EV.

Jaida was extremely helpful & sorted my problems out promptly. Very friendly too thank you

Engineer called before turning up, once he was here, he did a great job in fixing my EV Charger, he went above and beyond to be helpfull and sorted the issue. I'm a very happy customer thanks to Jonathan.

Small issue with new installation, sorted over the phone by well informed staff

William Price quickly and efficiently resolved our issue and successfully got our charger back online. Fab and friendly service thank you

This morning Alex (engineer) visited to inspect our original charger which had failed to work (electrical issues) and installed a new one , plus set it up to exactly what we wanted (simple “plug and charge” ) and gave me all the advice needed to work the charger and for future use how to charge via solar panels . Excellent service .

The customer support is very professional and efficient. William Price guided me through a set for troubleshooting steps that with my EV charger.

Technical issue resolved by William in a prompt & timely manner.Just what is required from a helpline.