William was polite and understanding…
William was polite and understanding and really tried to help us with the issues we have with the charger. he spent a long time talking us through the problems and tried to resolve these remotely. unfortunately the problem couldn't be resolved and he promised to get an engineer out to deal with the problem, today i have had contact from an engineer and an appointment has been made
Amazing service super quick was up and…
Amazing service super quick was up and running in minutes thanks
Rajwinder Kaur Went the extra mile to…
Rajwinder Kaur Went the extra mile to help me with a connectivity problem. She stayed with me on the phone until everything was completely sorted even though I made an error inputting some settings.
Installing the Apex 4G chargers
As an installer of Project Ev we generally have a positive experience although we can encounter issues when dealing with new products. Whilst contacting the technical team for some troubleshooting issues Infound everyone I spoke to to be very helpful. One of the technical team Jaida was especially helpful and went above and beyond. I wanted to give a special thanks for taking the time and effort to resolve the problem we had
Project EV Engineer Alex
Project EV Engineer Alex, quickly found the cause of a fault with one of our company chargers and quickly carried out a warranty repair and solved a problem we had. Great Service.
Amazing customer service
Amazing customer service, fast response and even faster was the resolution, a lady by the name Ademola Kassim, is a credit to your company. its nice to now that you have a great team ready to support you when you need it. A* Kind Regards Steve Agger
Amazing Customer service.
Amazing Customer service. Very good CS support from Mohammed Akhtar who managed to schedule the engineer appointment very swiftly and kept us informed. Engineer Johnathan visited earlier than expected and fixed the issue without any hassle, excellent customer focused and very efficient. 5 stars for both of them and highly recommend them.
Absolute piece of absolute rubbish
Absolute piece of absolute rubbish Do not buy Awful aftercare Their chargers are the biggest load of tosh in existence giving me repeated unreliability and multiple times no charge so I cannot get to work You should all be sued for all your worth with such disgusting disgraceful dreadful tech.
I was experiencing problems with my…
I was experiencing problems with my charger, and received great help and support from Shiv in technical support. I have no technical knowledge and he talked me through getting my charger up an running again, showing patience and respect
Muhammed Akhtar was friendly
Muhammed Akhtar was friendly, polite and very knowledgeable, he owned my query and resolved it promptly, calling me back when he said he would. Muhammed is an asset to the company.