Our customer services operative was extremely helpful when we couldn't get our app to connect and stayed on the phone talking us through every step.

Engineer Jordan called with an eta, arrived and completed the maintenance service very well. Great service thank you

I had a problem getting my ev charger to work. Phil, via email, got the whole issue sorted satisfactorily. It took the best part of the day, which was down to my technical incompetence, but Phil remained very patient. Very pleased with the service.

We have contacted technical on three separate occasions in the last week and they have answered within one working day each time and resolved our query.

Scott Kane talked me through the process of resetting the Charger and re-establishing the connection to the internet. He was patient and knowledgeable. Charger now fully operational again.

After having a charger installed at our office I began to have problems when the charger had been working perfectly. I called Project EV and they answered really quickly. It was Wade Miller that helped me and he took me through the fix step by step. It took around 15/20 minutes and he was very clear, explaining what I needed to do with the app etc. At the end of the call the charger was conncted to my Wifi (which it hadnt been before) and the delay that was preset on my app was removed. Excellent service and I would highly recommend.

Project EV have been the perfect example of how to keep your customers informed and secure. Their customer service team (Ian) is a gem and such a valuable asset to their team.

Very prompt and informative for everything I needed to know.

I recently changed my WiFi router and was having difficulty reconnecting the charger. I contacted Project EV by e mail late on Wednesday and first thing Thursday I had a much cleaner explanation e mailed through which helped me to reconnect. So, accurate and speedy response, very good thanks.

I just had a Project EV charger installed and the electrician was unable to connect to LAN, left me to pick it up. Contacted Project EV technical support, spoke to Tiyana who was very patient and helped me finally get the charger connected and working. Thank you so much, great first impressions of Project EV.