user image

EJS

18 June 2018, 20:20

  • US

Excellent customer service

I had a great experience with Easterns and definitely will return for my next vehicle.

user image

2nd time

18 June 2018, 19:27

  • US

Good experience.

Second time I purchased from this location and it was a very good experience.

user image

Marvin

18 June 2018, 19:25

  • US

the best help you and look for ways to…

the best help you and look for ways to do good service

user image

Marquis

18 June 2018, 19:22

  • US

Awesome Experience!!

If you want to make buying a car easy and pleasant, go to Easterns. They listened to what I wanted and got me the car I wanted at the right price. Great staff!! Would recommend them to anyone looking for a car!!

user image

Gary

18 June 2018, 19:21

  • US

Customer service was excellent from…

Customer service was excellent from sales team but quality of vehicle was normal and clean up crew did not clean car or prep the car well.

user image

Renita

18 June 2018, 19:16

  • US

I really loved there customer service!

I really loved there customer service!

user image

Victor

11 June 2018, 19:46

  • US

I responded in a separate email

I responded in a separate email. This was the worst car buying experience I ever had, you don’t keep your word on the warranty, you didn’t pay me back after I had the car fixed and send you the bill for two months and I had to call you several times to get you to do that. You wouldn’t fix all the problems with the car that were covered under the warranty. My wife wanted to buy a car from you but no way will I come back. The only good thing is the car is great. If you don’t live in the area (I live in Chesapeake Va.) don’t buy a car from them because they want to do everything at there shop and if you don’t go to them they may treat you as bad as they treated me

user image

Adrian

06 June 2018, 00:44

  • US

Overall I am happy with my purchase

Overall I am happy with my purchase. Several of the steps felt a little clunky - a lot of giving information when all I wanted to do was test drive a particular car.

user image

John

04 June 2018, 19:52

  • US

There was an issue getting the car to…

There was an issue getting the car to the eight place but the employees were very patient and paperwork was relatively painless

user image

Claire

01 June 2018, 21:45

  • US

Great service working with us to get…

Great service working with us to get the car we were looking for at a great price :)