The support team very responsive and…
The support team very responsive and diligent in following up with me to troubleshoot a problem. The resolution was prompt and painless. Great job team!
Arendal provide outstanding customer…
Arendal provide outstanding customer service. They are very quick to respond with extremely helpful information and then they follow up to confirm that your question has been adequately answered. This level of responsiveness and care is exceptional.
Very quick and friendly customer service
Very quick and friendly response to my question. Excellent company to deal with and fantasic products.
Helpful and honest
Helpful and honest, great advising both on setup and electronics.
A classy, competent company without the snobbery!
This company exudes class and competence. Even the sales staff have engineering experience and get the answers consistently right the first time. Honesty is also demonstrated throughout every interaction, resulting in a high confidence factor for the client. Even though they're all handsome Norwegians, there is no problem with English communication. Very impressive!
The guys who answered my questions are…
The guys who answered my questions are very helpful, they gave me clear and precise answers and they did it quickly. Very good experience.
Friendly and thorough answer
Friendly and thorough answer to my questions. No upselling just honest.
Audiophile equipment purchase inquiry
Two members of the company contacted me within twenty four hours of my inquiry, rapid considering we are separated by several time zones. They asked what my requirements are, what my present system is comprised of and how their speakers could integrate with my equipment. They had knowledge of the electronics I utilize and made recommendations relevant to that. They followed up and suggested not only additional email communication but also availability of phone conversations as well. Having plenty of information available on their website to satisfy my technical interest and straight forward and candid communication about their products allows me to be confident that I will be purchasing one of the speaker models they offer....People who are willing to provide a quality product backed by guaranteed price, warranty, shipping and after sales service has become an online rarity. In my communication it appears this company has met this challenge...Perry
Quick response with WhatsApp
Quick response with WhatsApp, and they where very supportive and made no issues in sending parts if necessary.
After reading and watching numerous…
After reading and watching numerous positive reviews on the 1723 THX I decided to give them a try, after all they do offer a 60 day trial with free to barely no cost return. I have owned numerous speaker systems costing two to three times the price (due to potential harm I won't mention brands) and I can finally say that for once I feel I am getting true value and much more for the asking price, build and sound quality are truly world class that should definitely put other higher priced brands on notice. Customer service is also superb setting a standard by which others should be measured, prompt and helpful replies were always executed instilling confidence in my purchase. Once again to mention the 60 day trial but I doubt they get few returns if any, truly world class value!