Top notch custom service...

Customer service on top level .

What made my experience great. Was both Jules and Gunnar quickly addressed my blown tweeter. I was concerned my speakers would be out of commission for my Christmas party December 28th. Jules and Gunnar understood my situation and quickly provided me with a detailed video on how to remove the tweeter and test it while I was doing this they already getting the tweeter ready for shipping. I confirmed the tweeter was blown and received confirmation from DHL my package was on its way the next day. I Contacted customer service December 16th Jules immediately called me when I requested a call so I could explain my situation and Jules completely understood my dilemma since I live in Canada. They acted swiftly to assure the tweeter would arrive well before my Christmas party. Thanks guys Jeff

The product quality was great and the representatives were friendly and pleasant to interact with.

Lukas took lead with Jules covering my questions & concerns creating a sense of accessibility while never crossing over into “salesman” mode. The conversation feels very much like getting assistance from a trusted friend. It’s been a great experience so far - I expect we’ll chat a bit more as the holidays subside.

Gunnar - Keep up the good customer service. This makes a future purchase reassuring for the best from the best. Thanks, Mark.

Customer service is excellent. They provide me support for the product I just order one hour ago.

Great info!

10/10 conseils 10/10 expédition 10/10 emballage 10/10 Sav 50/10 les enceintes

Great customer support. Fast response and helpful feedback