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Richard Tan

22 August 2024, 21:18

  • SG

Very good and prompt sales support

Very good and prompt sales support. Need to follow up to ensure product was shipped out of their fulfilment centre asap. While it is no fault of Arendal, I have unpleasant delivery experience from their appointed logistic provider "DHL". From DHL shipment tracking record, I was expecting to receive my subwoofer on 8th Aug end of day however there was no sign of delivery until midnight. Upon checking with DHL Customer Service, they shared that while the product arrived in their local delivery facility it was not picked up by their delivery driver. DHL eventually have it delivered by noon on the 9th Aug. Thank you.

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Barry Sullivan

22 August 2024, 03:05

  • US

The speaker order process was seamless

The speaker order process was seamless, and they were delivered very quickly. Happy with that and, the speakers themselves are excellent.

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THXMan

21 August 2024, 20:11

  • US

Great customer service

The instant and honest response I received.

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Cihangir Guzel

21 August 2024, 15:02

  • BE

They have the best customer service

They have the best customer service. Thanks for all their helps.

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Dirk van

20 August 2024, 22:00

  • NL

Best speakers ever…

Service is outstanding the speakers sound fantastic it made a huge differents with my old speakers, I am very happy

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Jung

20 August 2024, 03:37

  • CA

Excellent customer service

Excellent customer service! Thank you!

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Colton Heaton

18 August 2024, 16:04

  • US

Super helpful

Super helpful over something I should’ve already known. Quick and didn’t make me feel bad about asking for help.

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Fernando Ayllón

16 August 2024, 23:24

  • NO

Excellent customer service

Excellent customer service, fast delivery and excellent subwoofers.

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Eduards Slišāns

16 August 2024, 14:26

  • LV

Great support

As always, the responses are prompt, on point and most importantly very human. Thank you for that!

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Alastair Bailey

16 August 2024, 05:26

  • US

Excellent customer service

Excellent customer service