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Karen Sutherland

17 September 2019, 21:27

  • GB

Unfit for purpose

The waterproof jacket I ordered arrived and I could not believe my eyes when I saw the quality of the workmanship. Frayed toggles, cuffs not even stitched in alignment and threads hanging off everywhere. Also it is by no means waterproof. Also no contact details to be found anywhere on company website surprise surprise. Do not buy from this company!!

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smc

14 September 2019, 00:36

  • GB

Excellent customer service

Excellent customer service. Rain coat didn't arrive so I contacted them and a replacement was organised which arrived very quickly. Many thanks Myblufish.

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lisa

12 September 2019, 19:45

  • GB

Excellent customer service

To be honest I would not think the quality of the jacket is worth the full price so happy that I purchased via wowcher. However, the customer service experience was excellent with quick and efficient communication. Thank you

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Mrs Margaret

12 September 2019, 19:18

  • GB

Womens raincoats

Outsanding company ,great to deal with ,very helpful in every way ,the Raincoats are fab

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Hayley

11 September 2019, 17:24

  • GB

Changed address

I had to change my delivery address and it was dealt with so quick and the support group were excellent with helping me.

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Angela

11 September 2019, 02:08

  • GB

I bought a waterproof coat through…

I bought a waterproof coat through wowcher. Wowcher don’t want to discuss the matter contact blufish directly they say. I have been unable to contact blufish. The coat is NOT waterproof at all The size is XXL I ordered a size 12. Absolute rubbish quality and rubbish customer service. I will NOT be using wowcher or blufish again. Upon reading my review blufish have refunded my money back to wowcher.

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Hazel Adam

09 September 2019, 19:36

  • GB

I received my raincoat which was very…

I received my raincoat which was very poor quality . I tried to get a refund but was told I had to return it to Hong Kong. It was not worth the postage so I have lost out. Rubbish Item. I advised Wowcher they should not be selling this item and have since unsubscribed as I didnt get any help from them either. Disgusted.

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Pauline McManus

09 September 2019, 13:23

  • GB

Misadvertisement

Bought two rain jackets. Cheap price but poor quality. Certainly would never cost the original price as advertised. To return them to Hong Kong would be expensive with no guarantee that they would arrive. Wont buy from this company again as I feel ripped off.

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Lisa Jones

06 September 2019, 22:30

  • GB

Excellent customer service

Excellent customer service, an item didn’t arrive so I contacted them and a received a message straight away saying a replacement had been sent. Would definitely use again 👌👌

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Laura

06 September 2019, 22:11

  • GB

Really informed

Really informed, friendly and helpful advisors 😁😁