Having bought many items from Timothy Oulton we have always experienced top notch service. Our advisor, Rupert, is knowledgeable, helpful and delivery oriented. He takes note of our potential needs and provides updates on items that may be of interest. The approach is advisory rather than sales led and perfect for us.

Hello !!! Rupert is our sales rep! He is amazing !!!!!! Every order was perfect. He also found us some incredible pieces! He made our showroom beautiful! He is just super! We love Timothy Oulton so much and Rupert is our go to!

Not only does T O have some of the most unique and beautiful furniture but Rupert was very helpful, understanding of our needs, fair with explaining timing and options. We went back three times to buy additional furniture.

I needed to get new covers for my Oasis sofa. Both the King’s Road and installation teams have been fabulous. No problems getting the covers ordered. They arrived earlier than anticipated, professionally installed and look fabulous. Absolutely thrilled!

The interior planning service provided by Timothy Oulton is super useful! We bought our sofa at Timothy Oulton -Bluebird where Marcos and Chloe did an amazing job! Looking forward to receiving my new sofa!

We walked into the Timothy Oulton store in Westport, CT and immediately gravitated toward some of their items. However, when it came to understanding the spatial capacity of the rooms to our new home, we really needed help. That’s when Jamie from the store helped us with understanding the style and look we were going for. Without hesitation, Jamie even offered to stop by our home and see the rooms for herself to give us the best recommendations. Jamie made our experience with Timothy Oulton the best and we look forward to being back in the future for any home decor needs!

I’m writing to you about Susan Verlaque, who I had the great fortune of working with - from your Westport CT gallery. Susan’s genuineness, attentiveness, and guidance, and her overall attitude made the process of furnishing my home both manageable and enjoyable. Susan is a tremendous asset to your company. She takes her job seriously and is very conscientious. My family and I are really enjoying the furniture I purchased through Susan, and I look forward to buying several more pieces. I hope that this letter will serve as a small token of my appreciation of Susan and Timothy Oulton as a whole.

Thomas was incredibly helpful and accommodating of our many questions. And, serves great coffee too…thank you!

Bought a wildcat chair, beautiful design and looks amazing in the space I bought it for. Staff (Neola) at TCR store was very helpful and pulled out all options to have a look at. Delivery was prompt, friendly and super efficient. Could not have been better

Chloe Gratter was absolutely fantastic throughout my whole recent experience with Timothy Oulton. Chloe’s customer service is impeccable not only is she polite and understanding her approach to dealing with anything comes with a smile. Due to my amazing experience with this wonderful lady I’ve spoken to many of my friends about Chloe and how polite and helpful she was. The quality of the products from Timothy Oulton are incredible. Thank you for having such a wonderful person working for you and selling such an amazing top quality products.