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Ardeshir Amiri

15 March 2025, 06:46

  • US

I walked in and was greeted by Saberina…

I walked in and was greeted by Saberina Terrado. Great lady who helped me truly decide an invision what I am ordering. She is Experienced and knowledgeable. I was pleased by the smell of leather and wood in Gallery. It is truly a sight to see. I will definitely go back and check out the Apollo capsule.

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Daniel

14 March 2025, 18:33

  • VN

Great experience / service from Sam…

Great experience / service from Sam Holroyd from start to finish. 5 stars.

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RA

11 March 2025, 04:22

  • US

Great experience at the OC gallery

It was my first time visiting the OC gallery space and WOW, what an incredible experience. It truly is a gallery/showroom versus a typical shop. From the moment you walk in, you become completely immersed int the TO world - Complimentary Walkers English toffee candy in glass jars, dark/elegant spaces where you can see how pieces can work together, and all the interesting small home decor like little treasures to find. But the best part of our store visit was Saberina T. - an incredible sales ambassador who kindly took the time to walk us through the TO brand and showed us some great items. Saberina was friendly, patient, kind and made us feel so comfortable. I'll definitely return to pick up a few pieces thanks to Saberina!

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David

10 March 2025, 05:24

  • US

I’ve had the great pleasure of working…

I’ve had the great pleasure of working with Susan Verlaque at the Westport, Connecticut Gallery. The experience has been nothing short of outstanding and her timely response to any questions has been second to none. My first experience in purchasing from Timothy Oulton receives an A+ grade! Thank you.

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customer

05 March 2025, 01:29

  • GB

Excellent customer service

Have been thoroughly looked after by the delightful Anita She has answered all my queries so promptly nothing has been too much trouble , couldn’t ask for better service will definitely be using Timothy Oulton again …

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alex trimnell

18 February 2025, 05:52

  • GB

Amazing products and customer service

Amazing products! I adore all of my pieces but what makes them very special is excellent customer service. If I ever have any issues or questions they can never do enough to help. Chloe from the London store has been awesome to deal with and can’t do enough to help. I just had a question about an issue I had with a new side unit and she sent me a full video to show how to solve it which I followed and solved the issue. Brilliant!

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lisa miller

18 February 2025, 04:48

  • GB

Chloe has been nothing short of…

Chloe has been nothing short of amazing! Quick response time, brought my living room to life by helping me choose the right furniture based on my taste and showing me the best fit through digital drawing. Chloe was so patient, kind and professional. I’m looking forward to receiving my beautiful furniture and will definitely shop her again! Thank you ☺️

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gordon foster

13 February 2025, 21:22

  • GB

What a very enjoyable experience from…

What a very enjoyable experience from start to finish for my recent purchases. My email enquiries answered swiftly and very informative. 5 stars from me for customer service from Sam. Thanks so much.

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John Michael

08 February 2025, 23:35

  • GB

Timothy Oultons

Timothy Oultons Myself & my wife purchased a beautiful chandelier plus some other items from the company. The hole experience has been wonderful truly excellent. We had a small issue which Sam Holroyd went above and beyond to clear up without any fuss at all . Customer service second to none. Well done the staff at Timothy Oultons . I would recommend the company without fail .. John & helen

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Chris Smith

08 February 2025, 20:55

  • GB

High quality furniture backed up with…

High quality furniture backed up with high quality service, thanks Chloe!