Luke Dixon is the BEST
I have purchased furniture from many places but the quality and designs from Timothy Oulton are out of this world. When shopping at their LA showroom we got to know Luke Dixon. Luke is BY FAR the BEST sales associate I have ever encountered. I would from now on only buy furniture through Luke Dixon!! Richard S.
James and the NYC Timothy Oulton showroom team
James Samson has been our rep at Timothy Oulton for quite a while and he is always a pleasure to work with. He is very helpful, responsive, and just generally good natured. We’d be very pleased if all our trade reps were so easy to work with!
James listened to what i wanted and did…
James listened to what i wanted and did his best to provide me with the best suitable options at the time. James was not pushy and overbearing. He was patient and understanding. James is an asset to your store and should be treated as such.
Easy to work with
Easy to work with. Responsive.
My experience with Luke at the Los…
My experience with Luke at the Los Angeles showroom was exceptional. His professionalism, great eye for design and warm personality made my purchases a pleasure! Thank you Luke, looking forward to working with you for all purchases!
Excellent Client Service
I've worked with Luke for a long time and while we've grown closer over the years, Luke has consistently, from our first interaction, made me feel valued, showed a sincere interest in whatever interior design project I was invested in and always excelled with timely communications and expert knowledge of not just whatever furnishings I was interested in, but also with the entire end-to-end process, which produced consistently great results. I'm certain this is Luke's standard and that many others that are lucky enough to work with Luke, receive the same high-level of client services
Expectations exceeded
Expectations exceeded. Purchased multiple pieces for our home and had the pleasure to work with William Escobar. On top of being a great human, he helped us map out our home and even drove two hours to our house helping measure and receive our delivery. We absolutely love Timothy Oulton style and look forward to purchasing more over time. Between the customer service, quality, and their delivery service I am thoroughly happy and recommend to anyone who is considering.
Verified
Timothy Oulton Los Angeles w/ Luke
Luke from Los Angeles' showroom really went above and beyond in his outreach to building relationship with us. Our order came in multiple shipments. Luke coordinated with logistics to ensure safe passage, while keeping us informed of its status. We will be coming back for more! Thanks Luke!
Great individualized service from Karissa
Karissa was wonderful to work with as we decided to get the pudgie couch! Her knowledge was exceptional on the brand and warranty and she made us feel very comfortable with our purchase. All the employees there were very respectful and it made it a group feel of friends hanging out. Love the concept and all the lovely treats! Thanks Karissa!!!
Timothy Oulton staff
My experience with Timothy Oulton has been nothing but pleasant and comfortable… whatever I requested for is always met with kindness and generosity. The staffs knowledge of their products makes them very easy to work with… and they are courteous even when faced with difficulty… a solution is always found… will be very happy to work with them again…