The level of customer service at…
The level of customer service at Timothy Oulton is definitely second to none. I bought a sofa from a Timothy Oulton retailer that the leather came out too dark and the retailer exchanged the sofa. The new sofa is absolutely beautiful, the new safari charcoal leather Nirvana sofa is just so beautiful! The Bluebird store home design service was excellent and have really worked with what I have and added extra to give my lounge and snug a give it a wow factor that is admired by everyone that visits. A real statement lounge and snug and I can’t wait to consult the design team to add more Timothy Oulton pieces! The thing about Timothy Oulton is not just the products that speak for themselves but the high level of excellent customer service that sets the bar very high. Thank you so much Jude, Sam , Marcos and Chloe 😊
Poor quality Chinese wood.
The tables look nice. The wood is poor quality soft wood from China.
We are delighted with our new sofa as…
We are delighted with our new sofa as is everyone who visits and sits on it! Tracey was so helpful in the ordering process and also went above and beyond in ensuring our sofa was delivered to us before Easter even though not scheduled until the following week!
Outstanding service and advice from…
Outstanding service and advice from Chloe.
Great experience at the store and…
Great experience at the store and Jonathan was very helpful and knowledgable to help us pick out the right products.
Luke Dixon at Timothy Oulton Los Angeles is the Best
I casually walked in Timothy Oulton Los Angeles, and Luke Dixon welcome us. I got to look around many furniture stores but Luke is the best sales guy I've ever met. He is super friendly and knows exactly what he does. His great sense of aesthetics and niceness led me to pick out wonderful pieces out of tons of great options in this beautiful store, yea, turns out it works! I'd highly recommend Luke Dixon at TOLA for your next furniture shopping!
Verified
GREAT SERVICE AND HELP FROM STAFF
Great Service and help(Rachel) of course great design and products would definetly recommend them rather than picking something online and worrying about it. Though they are expensive, you get what you pay for. Highly recommended Thank you all again would love to see you guys back in need something.
Kurt was fantastic
Kurt was fantastic. Lovely to work with. We had a complicated relocation situation. He was great to work with and helped make our new home perfect.
I love Timothy Oulton!
I love Timothy Oulton! The dining room table and chairs, sofa and two wildcat chairs are all beautiful and my guests always comment how much they love the pieces! Luke is fantastic and has been so helpful with picking out the right pieces! I highly recommend!
Excellent Customer Service Provided By Chloe
Chloe made our experience at Timothy Oulton absolutely lovey! She was extremely attentive to our wants/needs and communicated in a very timely fashion. We were able to execute our order entirely seamlessly with the assistance of Chloe. Would definitely work with her in the future.