Rory was superb, sorted out my requests really quickly. Helpful and responsive.

My experience with this company was A1 from the moment I walked into the showroom. Edith was very welcoming and really listened to what I was looking for. She was attentive and knowledgeable. The delivery came at exactly the time and day it was scheduled for. The movers were quick and professional. The sofa was a dream - I could sleep on it! It fulfilled exactly what I was looking for - a single seat cushion and bonus! Even the back cushions are one piece. I anticipate hours of comfortable chillaxing!

Chloe made my experience of dealing with Timothy Oulton great! her communication skills are excellent, she was very efficient and she valued my business.

I'll never forget the first time I sat on a TO sofa, omg it was like I found the gold I'd been searching for life! Literally incredible. The Los Angeles showroom is stunning, I wanted to bring all my clients and friends. Luke Dixon is the best also, is so helpful, goes above and beyond, I just love working with him. I've ordered 3 sofas with him now and counting!

Went in looking for Jenessa on her day off. Fortunately was pleasantly helped by Monica. She truly went above and beyond in assisting me. Such a great team!

We loved our first shopping/purchasing experience with Timothy Oulton Westport! Each piece is unique and truly a masterpiece. Jamie was so helpful and attentive to our needs as well. Everyone was very welcoming and friendly. We will definitely purchase more pieces in the future, as the quality is amazing and we have received so many compliments on our pieces!

Susan Verlaque has been a wonderful help and resource. The first time I visited the store in late January, Susan was welcoming and very knowledgable and helped me narrow down some items I was interested in. Since then, til I received my furniture On June 6, Susan has followed up diligently. She has been extremely responsive to all of my questions, sending me photos and tear sheets when necessary, and offering other helpful ideas without any sort of pressure. Throughout, Susan has been the ultimate professional: very responsive, well-informed, and extremely gracious. It has been a pleasure working with Susan, and I recommend her to anyone looking for a shopping experience that is guaranteed to be fruitful and very pleasant.

We have been buying Tim Oulton furnitures over the years and we love the products and our sales rep (Luke Dixon - Los Angeles CA). We have compared various high-end brands and we always come back to Tim Oulton - we just love the look and feel of TO's timeless old UK pieces. Luke always listens to our idea for looks & feel, and he always come up with the right products. Thank you Luke.

Jade was super helpful in making us feel very welcome and explaining the differences between the leathers we were considering when picking out our new sofa. He seemed very knowledgeable about the options and what would serve us best.

From the very first moment, on a Saturday morning, I clicked on the chat function to inquire about furniture for a large order. My questions were answered quickly, my concerns taken seriously and solutions found. Tracey was not only professional, responsive, knowledgeable but stellar to work with. She made what could often be a tedious fact finding process into a fun experience. I cannot wait to receive the furniture and accessories on behalf of my client. And, I look forward to the next time we can work together again. with gratitude, Luisa