From the moment I inquired about a piece of furniture to setting up delivery - every step of the experience was phenomenal. I can't say enough good things about working with Rupert at the Westport gallery. He was so lovely, helpful, understanding, and after many months felt like a dear friend. The furniture itself is one of a kind and speaks for itself but the service was truly exceptional and stands out from other places. There was so much thought and consideration that I received along with warmth and care, I am forever grateful. I look forward to finding more pieces from Timothy Oulton and continuing to work with Rupert.

Edith Mak has been my go to person at Timothy Oulton for years. She is not only always helpful, but ready to go above and beyond. She has always sourced the pieces I wanted quickly and efficiently, and recommended new ones that would fit perfectly in my apartment and elevate its design. I love Timothy Oulton’s furniture and accessories, and her excellent customer service is part of the reason why.

We were made to feel very welcome during our recent visit to the Kings Rd store. On particular, Benjamin was extremely helpful and he encouraged us to make the correct investment.

Emerik made the difference in buying from TO or somewhere else. As a matter of fact we were not going to buy your furniture. However, he took the time to explain to us the differences in quality. Was very supportive in the export process. We bought a container load full of furniture from you guys. Very happy with the whole process. Your furniture is top quality. Excellent buying experience.

My experience was great because Rubert was very helpful in helping me decide on which sofa to buy.

Gorgeous, statement pieces. Perfect for any home. Their natural dyes are my absolute favourite.

Rupert Allan made the entire experience low impact, straightforward and hassle free

Rupert was amazing and very helpful from the moment we stepped into the store until we placed our order, and beyond! Excellent customer service and excellent product.

I started off with a small part of a ex display Shabby sofa on sale and now all my homes are designed by the TO universe. No need for an interior designer as their pieces all dovetail and create a harmonized look across collections. The HK store closed down to my furious disappointment as Edith Mak, who was heading it, helped me design three different homes for three different tastes. What am I going to do now?

I have dealt with Monica and William at the California locations. They have helped me tremendously even though I live on the east coast it feels as though I have a personal concierge . I have purchased several items from them including lighting , chairs , sofa, and decor. I would highly recommend them .