We purchased a sofa today but the delivery before christmas wouldnt have been made without the help of Sam Holroyd, thanx to Sam’s consistency on following up the delivery with his Senior Level manager we are guaranteed delivery and we will receive our sofa right before xmas 🎅 🎄

I had a very positive experience at this establishment. The people were extremely professional and attentive. Even though I did not know exactly what I was looking for woman who assisted me, Monica, did not rush me or try to persuade me in areas I was not considering. I would definitely go back to look for further accompaniments to my business.

Rupert was knowledgeable about the product and very open to helping me solve some issues with purchasing. He is always pleasant and friendly every time I call him. Responsive as well ~ when I ask for samples, pricing, he responds on time!! Very much enjoy working with Rupert!

First of all when I first walked into the shop in Westport, I was politely welcomed by Rupert. The space is very inviting and truly special. And I was so excited to purchase an extraordinary chandelier for a client with his help.

Having purchased 4 beautiful chairs over a period of 4 months I wanted to share my experience which has been both professional and personal. Sam has been exemplary, wonderful customer service and nothing was too much trouble, he is a credit to TO. Thank you so much and I look forward to shopping with you again soon.

Monica went the extra mile to make sure I got the item I wanted and that I got it at the discounted price during a recent sale. She didn't just send me online when she couldn't help me immediately but personalised the experience and came back and saw it through.

The furniture at Timothy Oulton is beautiful, but an added bonus is the staff who make the purchase process special. We worked closely with Janessa, who is knowledgeable about the products, their production, materials, factories, history of the brand.. you name it! She was also very invested in helping us achieve our goals with the dining room and helped us source coordinating options outside of the brand since they didn't make what we needed. She's the BEST! And the table and chairs we bought are stunning! So excited :)

Michael Royal at Timothy Oulton New York was an absolute rock star throughout this entire process!! From his knowledge of the products, to helping me with 3D renderings of my home featuring the furniture I was looking at, the process was not only informative and helpful, but fun!!! He was able to expedite the process for me as well and I received my sofa much much sooner than originally expected, and Im thrilled with it!!! Michael was supportive, and very communicative throughtout the entire process always giving me updates and checking in on me. I will most definitely purchase again, and I look forward to working with him again!!!

We recently visited the Timothy Oulton store in Costa Mesa, and I must say, Monica was fantastic! Her insights on the different beds were not only helpful but also genuinely refreshing.

A big Thank you to Anita for her time and patience helping us choose furniture pieces for our living area, the 3D planning and her knowledge made it an enjoyable shopping experience!!