Chloe has looked after us brilliantly over the past few weeks making the whole ‘Timothy Oulton’ experience a real pleasure.

Excellent customer service from Ben at the Chelsea store

First the Tottenham Court Road store is beautifully furnished and gives you many different ideas. Thomas was extremely helpful and knowledgeable. We went though all options and it was nice that all the samples were available, so could make an informed decision. Very nice buying experience.

Always a treat to pop into store and see the beautiful pieces. Helped by Thomas Payne I was expertly assisted and very happy, thank you Thomas!

Sam has been really efficient during the process, being able to provide me with all the relevant information around the purchase. The customer experience has been great!

Highly recommend this fantastic company! Staff extremely welcoming and attentive, Chloe particularly helped us every step of the way help build our dream renovation with nothing ever being to much to ask. We’ve been shopping with them for the last year and couldn’t be happier with our purchases, we will definitely be back for more! Thank you!

What a lovely shopping experience I had at the Tottenham Court show room - the staff were very well informed regarding the products and were very patient with us asking lots of questions.

Monica was very personable and worked thru this complicated order with tanasicity and confidence.

My husband and I recently visited the Timothy Oulton store on Tottenham Court Road. Anita was very helpful and provided a friendly professional service. We are excited to receive our new piece of furniture and look forward to visiting the store in the future.

I visited the Timothy Oulton store in NYC yesterday with my wife and friends during a long weekend trip. We were absolutely amazed by the incredible, eclectic items on display and the stunning Art Deco-inspired furniture and home decor. The designs were retro yet modern, bold yet refined—truly one-of-a-kind. While we left without purchasing anything at the time, one piece kept coming back to me at brunch this morning: the Tomcat Mini chair. It’s a miniature version of their iconic Aviator Tomcat chair, measuring just 8 inches high. The craftsmanship is exceptional, with distressed ribbed leather and riveted aluminum in their proprietary Spitfire finish, reminiscent of the legendary fighter plane. It’s the perfect quirky display piece for a desk or bookshelf! I called the store today, and Billy was incredibly helpful in finalizing my purchase over the phone and arranging shipping to my home in Michigan. The customer service was as remarkable as the items in the store. If you’re in NYC and love Art Deco, clean design, or unique and eclectic furniture, this store is a must-visit. Highly recommended!