Everything you need for telescopes etc…
Everything you need for telescopes etc they have it , the staff are very helpful if you need to call them . Postage is fast and delivered quick , no hanging about .
Really quick delivery
Really quick delivery. Arrived next day
Super simple ordering process
Super simple ordering process, a quick email ensures items are in stock. Very quick delivery
ABSOLUTELY JAW DROPPING AMAZING !!
ABSOLUTELY JAW DROPPING AMAZING !! Both myself and my wife are interested in Astronomy and want to take it to the next level, we Googled it and saw that Rother Valley Optics was our nearest shop, when you’re new to something technical like this we think it’s best to speak to someone who knows the process, AND see and explain the equipment available. We were greeted by friendly staff that asked us what we intended to do, then took us to the jaw dropping show room, WOW.. this has everything anyone could possibly need for this subject. There’s no push to buy, you can look round, and when you need information they explain it in detail, it’s a must go to place for anyone interested in Astronomy, the prices are matched too so you can’t go wrong !
Absolutely great customer service
Absolutely great customer service, Definitely I will be back for more goodies. Thank you.
Fast service
Fast service, replied to stock checks promptly. Arrived when expected.
Top marks
I ordered an eyepiece on Saturday and it arrived next day! Incredibly well packaged. The eyepiece is spotlessly clean. Best on price. Will use again and again!
(Not so) Disappointing Customer Service (Updated10/06/23)
While I did have some issues with my order, it's hats off to Adam at RVO. He's taken the time to reach out to me and listen to my issues. He's done everything possible to restore my faith in RVO. I now know that RVO do take customer service seriously and will do their best to ensure they have satisfied customers. It's good to see how a company responds when there is an issue.
What a 1st class service.
What a fantastic company to deal with. Extremely proficient and knowledgeable. Order arrived day after I bought the telescope. Very well packaged. Courier was brilliant, brought both packages (heavy) into the house. Thank you Rother Valley Optics. Will definitely be back for more bits and pieces. Highly recommend this company. I'd give 10 stars if available
Generally good
Initially quick and efficient but left out an integral part of the package dispatched to me. Had to wait a few days for it to arrive.