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Just purchased my 3rd set…
Just purchased my 3rd set of knives for a Christmas gift. I LOVE!!! Razar knives! They are stylish, sleek and super sharp! These are the best knives I have ever owned.
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Great knives
Brilliant customer service, emailed me to confirm they were delivered. Knives are sharp, true and well balanced. Handle fits well in the hand.
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Sharp!!!
Quick delivery and good quality knives from what I can tell so far. Beautiful looking knives.Extremely sharp!! Will
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Horrendous customer service
My husband ordered 2 items, a gladiator knife and the phantom deluxe set of knives. Firstly they took a long time to arrive and we had to keep chasing. The gladiator knife is excellent, but the phantom set did not meet my expectations for a £150 set of knives. We even sent the company a video trying to slice through a tomato - our old Ikea knives were better. They agree to accept a refund so we sent them back and they were received on 26th July. It is now 22nd August and we am STILL waiting for our refund. Constantly being told that the "management" need to process it, then that we need to wait 3-5 days for it to be processed, then back to saying that the "management" need to process it still. They haven't ever been able to put us in touch with the "management" and they have never shown proof that the refund is being processed. We have now had to raise a dispute through our bank. Absolutely horrendous customer service, steer clear.
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Con artists
Con artists, they don't offer refunds correctly in line with UK law.
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The Shadow series has a great looking…
The Shadow series has a great looking finish on the raw steel blades in this set, a razor sharp edge and excellent balance to boot. Would recommend cleaning the blades thoroughly along the spine before use to wipe any debris, as well as to use knife oil or wax to keep them from rusting.
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Wonderful!
These knives are beautiful and extremely sharp. It is such a pleasure using them. The grip if comfortable. I highly recommend them.
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Warning against using this company
I ordered a knife set from this company as a present for a milestone birthday. Six weeks later and no sign of the goods nor any indication of when they will be dispatched and delivered. The customer service has been appalling. I have repeatedly asked for shipping information and have been stonewalled every time. I also asked for information on how to make a formal complaint and this has been ignored. I have paid £260 and received nothing, and no information on where the product is. Please, heed the warnings here and do not use this company. I have also raised the matter with my bank and they advise the company is listed as a computer products company rather than a knife company so there is clearly something highly suspicious afoot.
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I did have to wait a couple of weeks…
I did have to wait a couple of weeks for delivery but quality is superb and it has been worth waiting for
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Top class knives
Top class knives. I purchased the wasabi series. The knives are very sharp and top quality. A great addition to my kitchen and I'm looking forward to using them!