I am completely disappointed in this company. The first time I ordered from them, they were great. Second time, it has been horrendous and is ongoing. I placed a large order November of 23. Got part of my order. First couple emails were great, said order was on its way....since then they've been ignoring me completely. I have been emailing them almost monthly and now they don't even respond. I just want what I paid for!! Once I finally get a refund or the product, I will NEVER deal with this company again!

Hubby ordered these for me, stunning! thankyou guys. I will leave a update one i have used these for a few months :)

So, this is a last resort for me. I can't comment on the quality of the knives, as I've yet to receive them. I ordered a knife set almost two weeks ago and have had no further contact other than my order conformation. I've sent numerous emails, completed the Web form a few times and tried a social media message. The UK telephone line isn't in use. It's not the wait I take issue with but the lack of ANY contact is very, very frustrating. This now almost feels like a scam however there appears to be enough genuine, positive reviews for this not to be the case. Hopefully someone from Razar will see this and take the time to respond. UPDATE There isn't one. Nothing has happened since this original review. UPDATE Well. After 4 weeks guess what arrived? Yep, knives. I didn't get any tracking notification in advance. Today I have received a response to one of my many messages to say my order is being followed up...! Anyway, the knives. Are great. They really are. Look very good, extremely sharp, well made and nicely balanced. So, if you are ordering be prepared to wait. And then wait some more. And don't expect much by the way of service. But the knives are good.

I recently bought a knife from Razar Knives, and overall, my experience was pretty mixed. On the positive side, their customer service is excellent. When I had questions about different knife models, they responded really quickly and provided detailed, knowledgeable answers. It’s clear they know their products well, which I appreciated. The knife itself is high quality and met my expectations in terms of craftsmanship and performance. They also offer a satisfaction guarantee, which is reassuring. Knowing I could return or exchange it if needed was a nice safety net. However, there were a couple of downsides. The shipping took longer than I expected. While their site mentioned potential delays, it still felt like a long wait. Additionally, the knife arrived with a small scratch on the handle. It’s not a huge deal, but for the price, I expected it to be flawless. When I contacted them about the scratch, their response was prompt and they offered a discount on a future purchase, which was nice. But I would have preferred a quicker shipping experience and a product that arrived in perfect condition. They are very engaged with their community and seem to genuinely care about customer feedback, which is great. Overall, I think Razar Knives is a solid choice if you're looking for a quality knife and excellent customer service, but be prepared for potentially longer shipping times and double-check your product upon arrival.

As someone who's passionate about cooking but still learning the ropes, finding the right tools to enhance my culinary adventures has been a priority. Recently, I got my hands on the Phantom Series Knife Set, and here's my honest take on the experience. First off, let's talk about looks – these knives are sleek! The black matte finish gives them a modern edge, and the Damascus patterns add a touch of elegance that makes me feel like a pro chef every time I use them. They've definitely become a focal point in my kitchen, and I love showing them off to friends and family. Now, onto the delivery – I have to admit, I was pretty excited to receive my new knives, but the delivery took a bit longer than expected. It wasn't a deal-breaker, though, especially because the customer service team was super helpful and kept me updated throughout the process. Props to them for making sure I felt taken care of. But the real test came when I started using the knives, and let me tell you, they did not disappoint. Even as a newbie, I could feel the difference in quality compared to my old set. The blades are sharp as heck, and they make slicing and dicing feel like a breeze. Plus, the handles are comfy to hold, which is a big deal for someone like me who spends a lot of time in the kitchen experimenting with recipes. And speaking of versatility, the Phantom Series set has got you covered. From chopping veggies to slicing meats and even tackling crusty loaves of bread, there's a knife for every job. It's been a game-changer for me, especially since I like to try my hand at all kinds of dishes. In the end, despite the delivery hiccup, I have to say I'm pretty stoked about my Phantom Series Knife Set. It's made cooking way more enjoyable for me, and I can't wait to see where my culinary journey takes me with these bad boys by my side. If you're a fellow amateur chef looking to level up your kitchen game, I'd definitely recommend giving these knives a shot – they're a cut above the rest!

Avoid at all costs, as per previous reviews they look good, and seem to work well to start, but less than a year old 2 of the knives have handles that snapped when using. They have only ever been hand washed. I have been messaging for 2 weeks and no response at all. So much for a lifetime warranty. I am really annoyed I gave them my money and custom 🤬

I have emailed this company 4 times with no reply. 2 of the knives I bought for my husbands birthday broken at the handles we have only hand washed them from the day we bought them. Just want a replacement for the 2 that are broken. I wish I had read these reviews before I purchased them. If the company looks at these reviews please reply customer service non existent

DO NOT BUY THESE KNIVES! They look good displayed, but if you intend to use them they are not fit for purpose. They are DANGEROUS! Handles fall apart. Poorly made with cheep metal and materials. Customer service is shocking.

Do not buy these knives. They are really really poorly made and will fall apart from the handle and they will not replace them or even entertain your complaints. Terrible company and even worse knives. Do yourself a favor and buy the new Ninja knives !!! A thousand times better and sharper without question.

Don’t give these scammers your money !! After months dodging my emails and calls Mastercard looked into my case and refunded in full. RAZARKNIVES continued to claim delivery on a false tracking number - completely different than they gave me Don’t let these scammers have your money pursue your credit card or debit card company to get your money back if they don’t deliver - they tried to fight my case but Mastercard agreed with me use reviews etc from here to take them on it’s clear they rob people of money don’t stand for it !!!