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Ben Monksummers

10 August 2022, 02:14

  • GB

bought a new generator. Got sent a £10 spray lance!

I bought a new generator three weeks ago. Paying was a nightmare as thier website has issues and customer service wasn't exactly helpful. Watching the ever slow delivery progress the package finally arrived and it was a cheap plastic sprayer lance worth less than a tenner in place of a 400 pound generator. They eventually sorted that and it has finally been resolved with the new one arriving but it took alot of effort and a bad review to get action. In short cheap stuff, yes, but at the expense of a painful process, difficult service and numerous issues. We got there eventually but it was far more difficult than it should have been.

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Robert Thompson

10 August 2022, 01:40

  • GB

Verified

Bestway 10' Pro steel pool

Ordered a 10ft Bestway pro steel pool it took a week longer than expected but is the genuine article. So for the money well worth the extra wait.

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Graham White

09 August 2022, 22:45

  • GB

Unnecessary Stress and Positive outome

I ordered a new Hyundai HYM3800e mower from Garstore on July 25th 2022. I paid directly via my online bank account. I then went to Trustpilot and was horrified to read the negative reviews. I have to say in their favour that Garstore did keep me informed of progress every couple of days, but, because I had read so many negative reviews I was pessimistic about the arrival. I needn't have worried. The brand new mower arrived today, in Perfect Condition. Well done Garstore! I hope my review will restore some faith in Garstore for future buyers. I will have no hesitation in buying from them again, as their price was the most competitive I could find after perusing the well known online sellers

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Anthony Hanford

09 August 2022, 18:19

  • GB

Give 0 if i could

Give 0 if i could, dont bother ordering nothing off these you wont receive the order, same old excuse all of the time

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Eimeid O'Scollain

08 August 2022, 22:40

  • IE

Have never wrote a review before but…

Have never wrote a review before but this company left me no option. Absolute SCAMMERS! Order item, they provided fake tracking then said I issued wrong tracking number when I chased up my order three weeks later. I asked to cancel order and a refund to be issued. I'm still awaiting on this over another three weeks! I've contacted Klarna and my banck to report and try and obtain a refund. PLEASE STAY CLEAR OF THIS FAKE COMPANY

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Claudio Iuliano

08 August 2022, 19:45

  • GB

Garstore

This company? is a SCAM. Please do not buy anything!!. I have been waiting for a refund for a month and they have not done anything. They just fob you off with delaying tactics and excuses AVOID THIS COMPANY AT ALL COSTS !!!! YOU HAVE BEEN WARNED !!!

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Excelsior PLC

08 August 2022, 19:19

  • GB

Definately a fake company

Definately a fake company - they say they ship from "Europe" but dont say where. The prices are unrealistic and too cheap... you will end losing your money with these scammers

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Natasha Taylor

08 August 2022, 14:45

  • GB

SCAM!!!

SCAM!!!! Avoid!!!! Item never arrived and I am still waiting on a refund. I will have to call my bank today. Very disappointed.

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Terence Clements

08 August 2022, 00:19

  • GB

Verified

This is not a shop, import from China

This is not a shop. He imports from a merchant from china , then delivered to his so called shop, ordered a Makita tool set waited 20 days no tracking order no email to confirm delivery, then told there was a delay , would have been another 20 days ! Got refund , paid through clear pay , or I would have waited weeks for refund off this person, don’t try ringing as there’s no answer, only on chat when you can get hold of him , then excuse after excuse, about delivery Just had a reply, sorry about that , refunded Great never bother again

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Paul Biggs

07 August 2022, 15:51

  • GB

Ordered a Makita leaf blower

Ordered a Makita leaf blower. After four weeks still no delivery. I cancelled the order and received a refund from Klarna. If your reading this and haven’t yet placed an order I would avoid this company.