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Sarah Redington

18 January 2024, 02:36

  • GB

Verified

Highly recommend and would use again…

Highly recommend and would use again (although doubt I will need to as they did such a thorough job). I based my selection of this company on the Trustpilot rating vs other service providers and was not disappointed. The turnaround time was incredibly quick, and not only was the original fault repaired, but also a few others as well, as the company did a full servicing of my GHD straighteners before returning to me. My only note to other customers is that the company uses Royal Mail as their return shipper - and I believe all other competitors do to, with a rare exception of a courier service for in inflated cost. This information is readily available on their website and I proceeded with the purchase understanding this given the quality of reviews. Noting this here though as I know other consumers, as well as myself, try to avoid Royal Mail shipping where possible as they’re far inferior to other shippers, however worth saying that my parcel was undamaged on arrival (which I know may not be guaranteed for some, depending on the standard of Royal Mail in other areas)

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Elise

17 January 2024, 01:58

  • GB

Amazing company!

Couldn’t recommend this company enough! Such fast service, from posting my straighteners out , they were returned back to me less than a week later. Great communication and customer service too.

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Helen Kinsella

02 January 2024, 23:36

  • GB

Amazing service friendly service

Amazing service friendly service, easy process, and extremely quick turnaround! Highly recommended, save yourself some pennies and get your GHD's repaired here

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Jon Parry

31 December 2023, 06:38

  • GB

Top notch service and website instructions

Incredibly quick delivery of GHD cord. Website gives clear identification of which part to order and simple detailed instructions on how to replace. Highly recommended.

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Gabriella

30 December 2023, 05:39

  • GB

I couldn’t recommend enough

I couldn’t recommend enough! I dropped my straighteners off and within a few hours I had an email saying they had been fixed! Really good communication too. Thanks again!

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Joanna

22 December 2023, 23:35

  • GB

So happy to have discovered this!

So happy to have discovered this! So easy, SO QUICK and really great communication. I even got it back before Christmas when I had sent it to them on 19th December. Thank you!

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Susan Osborn

20 December 2023, 00:01

  • GB

Very efficient service

Very efficient service, with email updates throughout. Posted my GHDs via Royal Mail Signed-For on the Friday, and I received them back, good as new, the following Tuesday. I have another set of GHDs which have been playing up, so I expect I will be using this service again at some stage! Thank you so much. 5*

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Lou

19 December 2023, 03:41

  • GB

First class service, would highly recommend.

First class service, would highly recommend. I was nervous about sending my product off to start with as you don't know how trustworthy places are. However the communication was great, quick fix and now have a happy wife!

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Andrew Skovborg-Hansen

19 December 2023, 02:38

  • FR

Great service

Great service. Quick turnaround - and worth every penny. Would highly recommend.

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Alice

16 December 2023, 22:31

  • GB

Super quick service and repaired my…

Super quick service and repaired my hairdryer- recommend this service!