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Helen

16 April 2024, 18:10

  • GB

Absolutely brilliant company with great…

Absolutely brilliant company with great quality! Fast delivery and fantastic customer services. Order 1022803I 15 of the Skandi jars for my new kitchen, they arrived on time, the quality was flawless and when there was a slight issue with my order I telephoned and it was sorted within 5 mins! 10/10 company would not hesitatae to recommend them & will order again.

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Vivienne Morris

15 April 2024, 21:11

  • GB

Gold star customer service.…

We bought a bistrot table and two chairs recently. They arrived in two days! We unwrapped them and were very happy with their look and quality. Unfortunately, one of the chairs was a bit unstable. On looking underneath we saw that a joint was broken. I emailed Rinkit with a photo of the damage. They got back to us straight away with advice that a new chair would be sent for replacement, and we were free to dispose of the damaged one. When the new chair parcel arrived it contained two chairs! We contacted them again and they said they'd arrange for the extra one to be collected and not to worry. It was collected today. The whole experience was so satisfactory and easy. They really are a company that could teach many others how to provide customer service. They'll be a company we'll be only too happy to use in the future. Highly, highly recommended.

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Linda Pace

15 April 2024, 04:26

  • GB

Verified

Excellent company

Excellent company. Purchased an parasol in the later part of 2023, to find it had an issue today. Contacted them with photos, emailed neon straight back with a replacement already being shipped to me. Excellent customer service and very good price Parasol. Highly recommended.

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Rebecca Walker

15 April 2024, 03:29

  • GB

Great customer service

Item (glass photo frame) unfortunately arrived broken due to transport and after sending photo an automatic replacement was sent out hassle free.

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Dee Griffiths

13 April 2024, 00:26

  • GB

I ordered Rinkit Garden chairs through…

I ordered Rinkit Garden chairs through The Range. They required putting together which, to be fair, probably isn't my best skill. Nevertheless, I completed one but had trouble with a part on the second. My resulting email was replied to in good time and a completely new parcel arrived the next day. Excellent customer service and support!

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smoakes

11 April 2024, 22:41

  • GB

Verified

Gorgeous kitchen jars and the customer…

Gorgeous kitchen jars and the customer service is top-notch. When one of glasses arrived broken, they promptly sent replacements. Will definitely be buying from them again 🍷🏡

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maxine

11 April 2024, 21:26

  • GB

Superb

I had actually never heard of Rinkit and came across them via a google search. Well I can say that I will definitely be using them again. Excellent quality and choice. Delivery superb. Order arrived the day after I placed it.

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Deborah O'Melia

10 April 2024, 06:42

  • GB

Simply brilliant

A good range of products, at really good prices. Quick service, with many updates on delivery. One item I purchased was damaged on delivery. I emailed Rinkit and received a very quick reply. The damaged item was replaced immediately with no need to return the damaged item. What excellent customer service.

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mary hendry

09 April 2024, 18:55

  • GB

Great company

their customer service is far above any other company with regards handling issues - one of my mug's was damaged - this was immediately replaced by company after making contact with them - my mugs are lovely and I will be ordering further items from them - will be recommending to friends and family

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Carol Dennis

09 April 2024, 01:12

  • GB

Great service

I ordered 3 raised garden beds on Friday and they arrived the next day, I had free delivery but didn't expect them to arrive that quick, so a very pleasant surprise. Parcels came well protected. The beds themselves are really well made, with easy to follow instructions and can be adjusted, so my new vegetable beds are made to measure. Only found Rinkit by chance, but excellent service, quality and their prices are cheaper than other on line outlets. Will definitely be using again and would 100% recommend.