First class experience and quality goods. Received my order promptly and as advertised. There was delivery damage to part of the order but the problem was quickly and easily resolved with one email to customer service. Would happily order again and wholeheartedly recommend.

I order three sets of 6 glasses each. One glass from two of the sets arrived broken (not Rinkit's fault - it was the courier), but it still made the point of buying them useless. Rinkit replaced the entire set without hesitation and I wasn't required to send the original ones back, so I have some bonus spares when another gets broken. Thank you, Rinkit. First class service.

Superb service. Sent in a new picture frame within 24 hours when the one sent earlier was found faulty.

Ordered a mirror on there and delivery was very quick, arrived the next day. However the mirror unfortunately arrived with some faults. I emailed support and they replied same day and told me they would send me a replacement free of charge. Overall good experience. They sell legit items and customer service is great.

I ordered a bin through Debenhams, when it arrived it was badly damaged though the box was unmarked. There was no returns documentation. I have repeatedly emailed them to request return information and refund over the past weeks but none of them have been replied to.

A really nice firm, honest, courteous and helpful. Products are great and reasonably priced- the best prices I've found. One of my products- some glasses were broken in transit and I was refunded immediately. This is a firm you can trust.

Love the Nicola Spring double wick soy candles. No more black smoke! Long lasting & smell divine. Wide selection of fragrances to choose from. Free next day delivery too! My recent order of 8 arrived with one of the candles glass holders smashed. Immediate response from Rinkit & a replacement despatched. Excellent service.

Ordered an enamel plate from Rinkit, as great value. Item promptly arrived within one working day. The enamel plate had a couple of chips to the rim. Informed their customer service team, who reassured a replacement would be sent, and to not worry about sending the defective plate back. Would certainly consider purchasing goods from Rinkit in the future, given they are more cost effective than the larger brands, like John Lewis and Dunelm, for similar items.

I recently ordered 3 glass chopping boards. Delivered next day. Unfortunately the packaging was damaged and open. One of the 3 items was damaged but not sufficiently to warrant return. I emailed customer services to advise on poor packaging to prevent the same thing happen in again. I was pleasantly surprised when I was contacted with a few hours to say a replacement was on its way. This company seem to have excellent customer service and I would highly recommend and will certainly use again.

I ordered glasses and plates from Rinkit for a dinner party I was hosting. Unfortunately, some of the items arrived broken, which I understand, can happen with fragile goods during transit. However, I was incredibly impressed with Rinkit’s customer service team. They were prompt in responding to my concerns and very helpful throughout the process. Replacements were sent quickly, ensuring I had everything I needed for my event. I’m very happy with Rinkit’s service and will definitely be buying from them again. Highly recommend!